CU1515 Introduction to Communication in Health‚ Social Care or Children’s and Young People’s Settings Aims This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit introduces the central importance of communication in such settings‚ and ways to overcome barriers to meet individual needs and preferences in communication. Credit Level 3 2 Assessment criteria The learner can: 1.1 1.2 1.3 Identify different reasons
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2. What factors may contribute to an individual being more vulnerable to abuse? Name and describe at least 4 factors - dementia – people with dementia are more vulnerable for being abused‚ because they can’t speak up for themselves‚ and even if they say about being abused people might think that they’re lieing or this is part of their disease - being abused in the past – people who were abused in past are more vulnerable for being abused‚ because they are more sensitive cause they were abused
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Unit 4 (L3) Principles of implementing duty of care Workplace: Sutton Lodge Student name: Emma Hardwick Date: Feb 2015 Unit 4- Principles for implementing duty of care Outcome 1: Understanding how duty of care contributes to safe practice Outcome 2: Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care. Outcome 3: Know how to respond to complaints Outcome 1: (Knowledge) 1. Explain what it means
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nvq 2 3.1 When responding to a complaint you must be polite‚ apologise when needed‚ respond to the complaint as quickly as you can‚ if it is a written complaint make sure that the response is understood‚ inform the manager if needed and also ensure that the subject matter is being resolved correctly and inform the person that complaint that everything is being dealt with. 3.2 The Complaints policy is a recorded and documented procedure that is available to everyone‚ the complainant is listened
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DECISION‚ IN WRITING‚ WITHIN 10 WORKING DAYS OF THE MEETING INCLUDING THE RIGHT OF APPEAL. * Bv – Explain the agreed ways of working with your employer in relation to the following areas * Data Protection – All private information inside the care home should not be discussed outside the facility * Grievance – Follow the procedures on the handbook about making an Informal/Formal discussion of a grievance * Conflict Management - * Anti-discriminatory practice – Treat every resident
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CT 236 Every individual should be supported and enabled to live in an environment which is free from prejudice and safe from abuse. My responsibilities under the duty of care are to do everything reasonable within the definition of my job as a support worker to make this happen. “Duty of Care” means providing care and support for individuals within the law and also within the policies‚ procedures and agreed ways of working of . It is about avoiding abuse and injury to individuals‚ their friends
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ASSESSMENT ONE Explain why personal hygiene is important Personal hygiene is essential for good health and well being Having a clean and respectable appearance and pleasant environment is key to maintaining the self-esteem of older people. The better they feel‚ the more they can enjoy life‚ making life more pleasurable for both them and for the staff. For most adults‚ hygiene is a personal and private concern. When you are helping someone with personal hygiene it’s important to be sensitive
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SHC 31: Promote communication in health‚ social care or childrens and young peoples settings 1. Understand why effective communication is important in the work setting 1.1 * To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. * People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be
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TINA HINDER NVQ LEVEL 3 ASSIGNMENT 2 ACTIVITY HAZARDOUS SUBSTANCES (HSC037 6.1‚2) |NAME OF SUBSTANCE |SAFE STORAGE |SAFE USE |SAFE DISPOSAL | | |Always Store in tightly closed original container in|Always wear protective rubber gloves and avoid |Ensure that bottles and or packaging
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and continuity of care. All carers have to attend change over at the start of every shift and complete care plans after a shift and pressure charts after attending to a client‚ thereby keeping other staff and professionals informed and aware of current situations within the home. Clients communicate with carers to express their needs and preferences to ensure they are met‚ I would give advice on other options and choices they have to allow them an informed choice regards their care. As a regular carer
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