GURGAON Issues in International Hospitality and Tourism Management U 54082 Module leader: Ms. Bandana Rai Submission: ECONOMIC CRISIS IN HOSPITALITY & TOURISM INDUSTRY Submitted by: Pavitra Mehrotra Student Id: 010109029 Abstract In the recent scenario‚ hospitality and tourism sector has become an important part of daily life but which is now experiencing multiple challenges because of the global economic crisis. Besides tourism‚ many other industries are in a position to create affluence
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Michael Porter’s five forces Analysis Rivalry among competitors The Indian Telecom industry is comprised of three types of players. The State owned companies‚ private companies and foreign invested companies. Main State owned companies are BSNL and MTNL. Major private Indian owned companies include Tata teleservice‚ Tata Communications‚ Reliance communications. And finally‚ the major foreign invested companies in this sector are Vodafone‚ Idea cellular‚ Bharti Airtel Limited. BSNL Bharath Sanchar
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of business • Environmental influences on business • Environmental analysis • Characteristics of business environment • Components of business environment • The micro and macro environment • Competitive environment • Porter’s five forces model–competitive analysis Learning Objectives The present chapter aims at: • Definitions and objective of business • Examine environment analysis‚ characteristics components of the organisation. Let us know the microenvironment and macro environment •
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Protective factors are those associated with reduced potential for drug use and risk factors are those that make drug use more likely. The main principles have to be considered: programs should enhance protective factors and reverse or reduce risk factors. Protective factors should include strong and positive family bonds‚ monitoring of children and peer’s activities‚ clear rules of conduct within the family‚ involvement between children and parents‚ success in school performance‚ strong bonds in
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"Seven Deadly Sins of Service" COLDNESS Hospitality itself is a huge industry now a day and it is vital to have good customer service‚ this is what hospitality is all about‚ making people feel welcome with the product you are offering and surpassing their needs‚ coldness is a big sin in this industry‚ it means to not be affectionate or friendly‚ and not be a very enthusiastic person. The consequences of being a cold person in the hospitality industry is that you are basically not being hospitable
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International Journal of Scientific & Engineering Research Volume 4‚ Issue 1‚ January 2013 ISSN 2229-5518 1 TQM critical success factors in hospitality Industry and their impact on Customer Loyalty‚ a theoretical Model Walid Youssef Montasser - Prof Dr. Abd Alhakim Al Manhawy Abstract- Total Quality Management (TQM) is a management philosophy that seeks to integrate all organizational functions to focus on meeting customer needs and organizational quality objectives‚ TQM is one of the
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on the hospitality industry‚ what kinds of businesses are involved in it and challenges it faces. To do so‚ it considers the views of different authors which are relative with hospitality industry. There is some data describing the importance of the Hospitality industry in the Scotland and worldwide and there is also some figure show the reputation of hospitality industry in the Scotland and tourist interest toward the Scotland. This essay explores most of the area in the hospitality industry‚ this
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FOREIGN DIRECT INVESTMENT IN BANGLADESH‚ PROSPECTS AND CHALLENGES‚ AND ITS IMPACT ON ECONOMY by Afsana Rahman A project submitted in partial fulfillment o f the requirements for t he degree of Professional Master in Banking and Finance Examination Committee: Nationality: Previous Degree: Scholarship Donor: Dr.Winai Wongsurawat (Chairperson) Dr. S undar Venkatesh Dr. Y uo sre Badir Bangladeshi MBA in Marketing University of Dhaka Bangladesh Bangladesh Bank (Central
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Hospitality The hospitality industry is a broad category of fields within the service industry that includes lodging‚ event planning‚ theme parks‚ transportation‚ cruise line‚ and additional fields within the tourism industry. The hospitality is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant‚ hotel‚ or even an amusement park consists
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and which describe the macro environment‚ can be identified and examined. These There are a number of common approaches how the external factors‚ which are mentioned in the factors indirectly affect the organization but cannot be controlled by it. One approach could be the PEST analysis. PEST stands for political‚ economic‚ social and technological. Two more factors‚ the environmental and legal factor‚ are defined within the PESTEL analysis (or PESTLE analysis). The segmentation of the macro environment
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