1 Developing effective communication in health and social care LO1 Understand effective communication and interpersonal interaction in health and social care contexts of communication forms of communication interpersonal interaction communication and language needs and preferences LO2 Understand factors that influence communication and interpersonal interaction in health and social care environments theories of communication environmental factors affecting communication barriers to communication
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HEALTH and SAFETY: Professional Discussion and Questions and Answers Q 1: Who do you think are at risk within your work environment? A: The staff‚ individuals who live in the bungalow‚ visitors and other contracted people/ workers who come to work from outside. Q: 2: what measures are there/ or have you in place for the individuals before working with them? A: All the individuals are assessed and have risk assessments written up for them for all their daily living activities
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fall. The referral was made to social work for transition planning and emotional support regarding hospital admission. Before meeting with Mr. L I reviewed his chart for medical and social history which revealed that he had a previous stroke and been managing well at home for the past 80 years. I thought this would be a great way for me to build a report with him and utilize the strengths based perspective to guide my intervention. This approach reminds the social worker to build on the individual’s
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Rights of a service user at the Sutton Primary Care Trust. Name: Service: Provider: Date 15th June 2013 BTEC Level 2 Extended Certificate in Health and Social Care ------------------------------------------------- Assessor: Kofi Freeman Amponsa-Dadzie Contents Rights Welfare Equality Act Data Protection Act Age Discrimination Sexual Orientation Religious Beliefs Privacy Respect and Dignity People who come to the Sutton Primary Care Trust use our services on a day to day basis
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Understanding health and safety in adult social care settings Standard purpose and aims This standard is aimed at those who are interested in‚ or new to‚ working in a social care setting. It introduces knowledge and understanding of areas of health and safety required to work in a social care setting. Main area Roles and responsibilities relating to health and safety in the work setting/situation Outcome: 1.1 Be aware of key legislation relating to health and safety in your work setting/situation 1
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1. Explain what it means to have a duty of care in own work role Within the school as a learning support assistant I have a duty of care to the children. I need to ensure that the children are in a safe environment and that they feel happy in that environment. 2. Explain how duty of care contributes to the safeguarding or protection of individuals I have a duty of care to report any concerns I have about a child‚ that may come from there home situation. This must be reported immediately
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Claire Lewis Understand employment responsibilities and rights in health‚social care Task B: Your role Bi. Describle the terms and conditions of your employment as set out in your contract of employment or employment agreement The terms and conditions of your employment are a statement and instruction of what the employer’s expect of their staff and your job description. Employer’s expect their staff to read and follow the policy and procedures that the home have. to attend all training
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Unit 209 Understand how to handle information in social care settings. Outcome 1 Understand the need for secure handling of information in social care settings. 1.1 Identify the legislation that relates to the recording‚ storage and sharing of information in social care. The Data Protection Act 1998 controls how your personal information is used by organisations‚ businesses and the government. Everyone responsible for using data or storing data has to follow strict rules called
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Confidentiality Confidentiality is an important principle in health and social care because it functions to impose a boundary on the amount of personal information and data that can be disclosed without consent. Confidentiality arises where a person disclosing personal information reasonably expects his or her privacy to be protected‚ such as in a relationship of trust. The relationship between health and social care professionals and their patients/clients centres on trust‚ and trust is dependent
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Promote Communication in Children’s Settings Communication is very important for those working in the childcare sector. In this sector we need to build relationships with children and their parents‚ to enable us to do this successfully and make our relationships grow and blossom we rely immensely on effective communication. Why People Communicate People communicate for lots of different reasons and I will cover the key reasons below: To Build Relationships The first time we meet a new parent
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