Usability Report

Topics: Acute lymphoblastic leukemia, Videotelephony, Videophone Pages: 11 (2880 words) Published: May 23, 2013


Report 1: Context of Use
Leukaemia Awareness
Website Design

HIT 2316 – Usability
Michael Tigas – 7391862

Tutorial: Monday 1:30pm
Context of Use Due Date: Monday 2nd April 2012

Number of Words: 2,061

Executive Summary

This Context of Use report highlights and summarises the theoretical idea of creating a website specifically for raising awareness of Leukaemia. Whilst primarily raising awareness, this website triples up as a research hub for; those who are affected, students undertaking research, those who are genuinely interested in understanding the specific types of Leukaemia, and also providing virtual online support for families affected who have a child diagnosed with Leukaemia who is too ill to leave the house and partake in activities.

An investigation into the Context of Use for the devised solution, to solve all the inconsistencies of the current interfaces available, highlighted; * all user groups and the typical user which would fit into a group based on their purpose * a persona of an example Primary User, to solidify design requirement suggestions around * the goals and tasks for each user group, with an in-depth analysis of the most problematic task that could affect the completion of primary goals the website was designed to surpass * an analysis of user task characteristics and how to improve the structure of the website through the feedback of this analysis * all environmental issues that the website will be situated within and improvement suggestions that have been discovered by possible issues in a particular type of environment * a data gathering plan which uses online surveys/questionnaires to deal with the assumptions made by the Context of Use, and determine if they were accurate assumptions * how research participants should be ethically treated

Table of Contents

2.Context of Use5
2.1.User Groups5
2.1.1.User Persona of a Primary User6
2.1.2.Interface Design Requirement Suggestions7
2.2.Goals and Tasks8
2.2.2.Detailed analysis of a problematic task8
2.2.3.Analysis of User Task Characteristics9
2.2.4.Interface Design Requirement Suggestions10
2.3.1.Physical Environment11
2.3.2.Technical Environment11
2.3.3.Social and Organisational Environment11
2.3.4.Interface Design Requirement Suggestions12
3.Data Gathering Plan13
3.1.Dealing with assumptions13
3.2.Ethical treatment of research participants13

1. Introduction
A conceptual plan has been designed to create a website raising awareness for people who have been diagnosed with Leukaemia, highlighting all main information about the disease and its types through the use of interactive activities and also for families to get in contact with other families in the same situation, who have a child affected by Leukaemia.

Although all current popular websites relating to Leukaemia, such as the Leukaemia Foundation website, have an extensive knowledge base available, the primary problem with all these interfaces is that they lack an existing social media hub or only support minor social media capabilities.

There is no support on any of the available interfaces that allows families to connect with each other over the internet, through the use of video conferencing software inbuilt into the website. For those who are too ill to leave the house, this results in them not being able to communicate with others who are also diagnosed.

There is a lack of support on the majority of the available interfaces to allow communication over major social websites, such as Facebook, to host online support groups. The result in the lack of support for social media capabilities is that those who have been diagnosed...
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