Types of Communication

The following information has been written to help provide staff with the knowledge for a better way of communicating with service users.

Effective
Communication and Interpersonal Interaction In a Doctors Surgery

Effective
Communication and Interpersonal Interaction In a Doctors Surgery
Effective
Communication and Interpersonal Interaction In a Doctors Surgery
Effective
Communication and Interpersonal Interaction In a Doctors Surgery
Types of Communication Interpersonal interaction– Involves all types of communication between people. All ethnic groups, work cultures and localities have their own ways to communicate
Spoken Communication
The tone of voice you use when speaking to somebody can give away how you feel about them or what you are saying. Shouting at somebody suggests anger and speaking to somebody in a soft tone suggests kindness.
Written Communication
Written communication is used when somebody needs to record something important to pass onto another person or so it can be stored and looked back at when needed. If people try to remember a conversation they had they will miss out key parts, however it is much more permanent and accurate when written.
Telephones/mobile texting
These devices provide an effective way for people to stay in touch over a distance. It can also be helpful to those with hearing disability. Using a phone also means instant response and is extremely fast.
Information Technology such as emailing
Emailing is widely used because it is very convenient and can be sent at any time of day and is a fast way of communicating with somebody. Other technology aids such as voice typing which is helpful for those with dyslexia because it turns their speech into writing. Flash cars and electronic picture books are also helpful ways for people with learning difficulties to communicate.
Braille for those with vision problems
Braille is a system that consists of raised marks that the reader traces with their