Attitude and self-esteem are big factors in everyday situations, but they are especially important in the work place. Attitude affects workers ability to effectively perform their job duties and complete tasks efficiently and in a timely manner. Coming to work with a negative mental state can affect the way they handle situations at work, for example when an individual allows outside factors influence their work ethic negatively it can change the way they are viewed by other employees and even employers. Self-esteem plays a big part in attitude as well. …show more content…
Every day there will be some form of communication in the office, whether it is amongst coworkers or between a professional and a patient. Successful communication comes from a professional’s ability to listen actively in order to fully comprehend what others are saying, and their ability to self-express in a professional and well-mannered way. It is vital for professionals to clearly understand what is being said to them, instead of just mindlessly listening to the words. A simple miscommunication can cause serious damage to a patient or their records. Being honest and respectful to those you are communicating with is a good way to show that you have good work ethic, and an easy way to make others feel comfortable when talking to you. Speaking to others in a light and friendly manner can affect the way others approach you and can also shape bad attitudes into better