Adeline Nikofo cu number: cu137907
BTEC L3 Diploma/Extended in health and social care.
P1 Explain the role of effective communication and interpersonal interaction in a health and social care context.
Client group, professional | Context | Communication forms | Communication and language needs and preferences | Interpersonal interaction | An elderly woman in day care centre communicating with a nurse. | You can have a one- to- one communication with the client. | Form of communication that can be used is oral communication. This type of communication implies through mouth. Includes individuals conversing with each other. | You can use writing communication such as using pictures, signs and symbols to communicate with the person. | When you are communicating with a person with learning disability it is important that you don’t use jargon, slang because this will make it hard for the client to understand the message that is being convey. | Visual impairment | Communication between professional and the person using the service | Forms of communication that may be used are symbols, technology ( such as braille. braille is a tactile writing system used by the blind and the visually impaired | The individual may have preferences on how they like to communicate, i.e. they may prefer Braille , is a tactile writing system used by the blind and the visually impaired | Touch is another way of communicating, touching the person with visual impairment send message of care affection. Sometimes touch can be interpreted. | Friends socialising. | Informal communication, | Oral communication can be used; also text message is another way friend may socialise. | Proximity (when friends are communicating they can be friendly or intimate. | When friends are communicating they don’t necessarily have to use formal communication. The may slang when communicating depending on the...
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