Ticketing and Sales System

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Company background

Cher bus transport was founded on year 2001 at lapu-lapu ave Navotas City. it is Own by Mrs.Mellisa Lim. They have two Terminals at c4 road and at Pacita San Pedro. They have ordinary and air condition bus.

Statement of the Problem

The company has been using the conventional ticketing system since its inception. The current system employs issuing paper ticket including 2,4,5,7,9,10,12,15 and 20 pesos to bus conductors by the controllers. Due to a large number of tickets issued, tracking and managing these tickets to produce sales and expense reports become tedious.

Objectives of the Study

Developing a database management software for Cher Bus Ticketing and Sales System is an attempt to make the current processes simple, easier and efficient. The objective of the study is an assertion statement of the problem with the general and specific objectives desired output of the research process.

General Objective

The general objective of the study is to create a ticket management system for Cher Bus that will employ centralized management.

Specific Objectives

There are many specific objectives for which the software is to be developed such as:

1. Reduce complexity
2. Decrease cost
3. Increase Efficiency
4. Centralized management

The software must store information for unlimited number of drivers and trips. It should maintain a database of driver information and ticket information. All that would be required is a computer with the software loaded that could perform easy-to-follow operations like modifying driver information. Recording ticket details, and generating income reports. It should reduce complexity as there would be no need for any paper and pencil work, moreover, it would cost less to have a computer instead of having a large number of paper trails. If would automatically compute the total income per trip.

Significance of the study

The study will be significant task in improving the current ticketing processes controllers who issue tickets to the drivers and bus conductors. This study is also beneficial to the higher management in regards with planning and decision-making. By creating a centralized management system, the bus employees be assured of a competitive advantage over other bus companies. Moreover, this research will provide recommendations on how to improve the system by inculcating methods and procedures for added functionality.

Scope and Limitation

The software allows handling driver and ticketing information. The driver will be identified by a unique ID. Furthermore, the software should allow generating income reports for a driver within a range of dates, ticket summary within a range of dates, and summary for a single day.

The system only allow correct inputs as error-trapping is inconvenient when using Microsoft Access.

PROCESS WALKTHROUGH

1.0
(Assign Driver and Conductor)

2.0
(Issuing Ticket to Conductor)

2.5
(Bus Ride)

3.0
(Process Passenger’s Route)

4.0
(Distribution of Ticket)

5.0
(Accept Passenger’s Payment)

6.0
(Bus Arrived)

Geographic Flowchart
6.0
Bus Arrived

Driver

5.0
Accept Passenger’s Payment
Controller

PASSENGER

2.5
Bus Ride
Driver
3.0
Process Passenger’s Route
Conductor

4.0
Distribution of Ticket
Conductor

2.0
Issuing Ticket to Conductor
Controller
Staff

1.0
Assign Driver and Conductor
Dispatcher

Narrative of the Existing System

DFD OF THE EXISTING SYSTEM

Process Owner| Input| Process| Output|
Dispatcher| Giving schedule| Process of Record| List of Record| Controller| ticket| Issuing Ticket | List of Ticket|
Driver| Driving| Driving the Route| Passenger arrived safe| Conductor| Issuing ticket| Accept passenger’s payment| Bus Ticket|

0.1
Ticketing System of Cher Bus Transport

PASSENGER

PASSENGER

PROCESS BENCHMARKING...
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