Role Of Communication In Criminal Justice Paper Cja/304
University of Phoenix
CJA/304
09/30/2013
In the criminal justice field, communication plays a critical role as either verbally or nonverbally (Wallace & Robertson, 2009). Communication is process by exchanging messages between a party of two or more. Messages can be either exchange verbally and nonverbally between the two or more party of people. Communication does not exchange by itself. There is a method to exchange the information from one person to another. In order for communications to process, there must be an individual to send the message. As the sender sends the message, the recipient will receive and interpret the message from the sender. There must always be a receiver at the other end …show more content…
As part of communication, it should consists of words a sender want to use for their message to be sent to the receiver. In a verbal message, it should be brief and understandable. If the sender submit the verbal message, and it is unclear or understandable, the receiver may unable to decode message from the sender. It is very important for the sender to have the right tone and establish clear understanding of the beginning. With this in mind, the sender will be able to establish communication with the receiver. Once the receiver received and interpret the message, the receiver can provide a feedback to the sender. Verbal communication is not just between two or more party of people. According to (Wallace & Robertson, p. 14, 2009), “Oral communication skills are necessary to talk with members of the general public, request assistance from other officers, advise suspects of their Miranda rights, and inform supervisors that certain actions have …show more content…
Communication of information does not come down from the top. Within the Informal channel, there will be many rumors flowing around the department (Wallace & Robertson, 2009). Rumors flying around provides information of possible changes in the department. Although it has not been official yet, many officers already knew the chief will retiring soon and many higher ups will be promoted. With the promotion of the higher ups, many of the divisions will fall under new command or joined other departments. Officers in charge of those divisions will be moved around as well. Knowing ahead of time of such possibilities, officers can be prepare for the changes. Informal channels is not just about gossips that goes on the department, it allow officers of a certain division to provide possible information to help assist with the other division (Wallace & Robertson, 2009).
Concerning effective communication, there will always be barriers. Some barriers to effective communication are emotional, physical, and semantic barriers. Emotional barriers can be cause when an officer has low self-esteem. Many of the time, the officer may feel afraid to communicate because lack of self-confidence. Because all his peers understand their job, he does not want to stand out and be make fun of by his
CJA/304
09/30/2013
In the criminal justice field, communication plays a critical role as either verbally or nonverbally (Wallace & Robertson, 2009). Communication is process by exchanging messages between a party of two or more. Messages can be either exchange verbally and nonverbally between the two or more party of people. Communication does not exchange by itself. There is a method to exchange the information from one person to another. In order for communications to process, there must be an individual to send the message. As the sender sends the message, the recipient will receive and interpret the message from the sender. There must always be a receiver at the other end …show more content…
As part of communication, it should consists of words a sender want to use for their message to be sent to the receiver. In a verbal message, it should be brief and understandable. If the sender submit the verbal message, and it is unclear or understandable, the receiver may unable to decode message from the sender. It is very important for the sender to have the right tone and establish clear understanding of the beginning. With this in mind, the sender will be able to establish communication with the receiver. Once the receiver received and interpret the message, the receiver can provide a feedback to the sender. Verbal communication is not just between two or more party of people. According to (Wallace & Robertson, p. 14, 2009), “Oral communication skills are necessary to talk with members of the general public, request assistance from other officers, advise suspects of their Miranda rights, and inform supervisors that certain actions have …show more content…
Communication of information does not come down from the top. Within the Informal channel, there will be many rumors flowing around the department (Wallace & Robertson, 2009). Rumors flying around provides information of possible changes in the department. Although it has not been official yet, many officers already knew the chief will retiring soon and many higher ups will be promoted. With the promotion of the higher ups, many of the divisions will fall under new command or joined other departments. Officers in charge of those divisions will be moved around as well. Knowing ahead of time of such possibilities, officers can be prepare for the changes. Informal channels is not just about gossips that goes on the department, it allow officers of a certain division to provide possible information to help assist with the other division (Wallace & Robertson, 2009).
Concerning effective communication, there will always be barriers. Some barriers to effective communication are emotional, physical, and semantic barriers. Emotional barriers can be cause when an officer has low self-esteem. Many of the time, the officer may feel afraid to communicate because lack of self-confidence. Because all his peers understand their job, he does not want to stand out and be make fun of by his