Cja 304: Communication Skills In Law Enforcement

Communication Skills
CJA 304
11/14/2013
University of Phoenix
Communication Skills

In law enforcement it is critical for officers to be proficient in the art of communication both written and oral. All officers from a rookie to the head of command will find that a career in criminal justice demands a person “read, write, and understand what is written, as well as to orally transmit and receive information” (Wallace & Roberson, 2009). Communication has a flow of information that follows an informal and formal channel of communication. The informal way of communication would be talking to a group of friends in a lunchroom and a formal way of communication would be in a courtroom testimony. In order for an individual to
The informal way of communication gives the border patrol more freedom in the way they handle business. Though they must follow rules and regulations, the informal way of communication is referred to as the grapevine of communication. The informal way of communication is more relaxed, and there is no set agenda that needs to be followed. The problem or downfall to informal communication is that the topics brought up or discussed may not be true, which will lead to rumors or drama, and is not highly encouraged in most criminal justice organizations. Though not to say that coworkers may not talk freely about day-to-day events, but if it is a work related issue being discussed they must be done in a formal and professional
There is so much helpful and useful keys to effective information. Verbal and nonverbal communication skills are important in the criminal justice field because without verbal and nonverbal stopping crimes and working together as a team would not happen. Formal communication must be used to keep a professional standard or continuity. Where informal communication can be used to keep the morale up in the organization. A person must listen to what other people are saying and actually hear what he or she said to process and properly respond to the request. When there are barriers in place each organization must find solutions in order to overcome the barriers and become a better team. Effective communication skills are used daily by people worldwide. Effective communication is a great way to keep continuity within an organization, but if criminal justice organizations use effective communication they become a stronger group and are always three steps ahead of the