John Eric Cabaluna
CJA/304
07/30/2014
Instructor: Gregory Kevin
The training of police officers are rigid, exhaustive and provides opportunities to demonstrate leadership and criminal justice services to federal, state, municipal, and international agencies and partners (The FBI Academy, 2014). Bundled with these trainings include development of effective communication skills that will enable law enforcement officers to build a connection with the public, victims and colleagues. Since the work of police officers entail communicating with people of different background, preconceptions and attitudes, it is necessary that they adjust their communication practices (Barker, 2008). These practices can either be verbal or non-verbal communication. Verbal communication involves the use of spoken words and is a common form of communication, whereas, non-verbal includes not only words by gestures, facial expressions, posture, eye contact and body language.
This research briefly identifies potential training aids that police officers must equip …show more content…
This includes (i) no communication, (ii) operational communication, (iii) human-respectful communication and (iv) cognitive, reflective communication. No communication means officers and the offenders are apart, and no interaction must happen. Operational communication means isolation between officers and offenders, however, there is a certain level of communication in order to finish a needed job. Human-Respectful Communication means continuous talking with an inmate and establishing social communication is one of the objectives. Cognitive, reflective communication means talking to a person intimately in order to encourage the inmate to think of changing their behavior, thought process and acceptance of the consequences of their