Bcom/275 Demonstrative Communication Research Paper
Demonstrative Communication Paper
BCOM/275
September 23, 2013
Professor
Demonstrative Communication Paper
We are going to explore demonstrative communication in the workplace examples, effective and ineffective communication and how it has positive and negative effects on the sender and the receiver. We have all experienced this in our daily lives in some way or another. Now, let us explore what it really means to demonstratively communicate.
“Demonstrative communication includes nonverbal and unwritten communication and involves such things as facial expressions, tone of voice, body language, and so forth.” (University of
Phoenix course syllabus 2013) Communication can be positive or negative, …show more content…
Effective communication between senders and receivers is the shared understanding of information, feeling, thoughts, wants, needs, and the intension of what is being communicated.” According to Cheesebro, O’Coonor, and Rios (2010,
p.5)
“Verbal communication is the spoken word and includes actual words, intended and inferred meanings, tone and inflection.”(Lee, Duck, McMahan, & Lambert, 2011) Verbal communication is what most people use as communication everyday. Many companies start their business day verbally communicating with every employee. This is usually when the daily game plan is gone over. Everyone states what their “to do list” is for the day and if there are adjustments to be made then, this is the time it is done. This kind of communication lets everyone feel that they are part of the larger goal.
Effective verbal communication starts with being able to listen. Listening to the entire message, letting it formulate in your mind, and then responding, will help you understand what the message is. If you are not sure of what the message means, ask verifying questions of the sender to make sure that you are both on the same page. If the receiver does not listen before responding the message could be construed as negative and this could lead to misunderstandings and …show more content…
Body language should be kept in mind when constructing and delivering a message. When one goes in to deliver a message the receiver is hearing the verbal message as well as seeing the body language as the message is being delivered, thus the receiver could have a hard time understanding the message if the sender is saying one thing and displaying something else in their body language. For example; a food server was relaying the specials of the day to a table that had just been sat in her section. The server was explaining the specials, but as she was describing the food, her face was showing a disgusted look, thus the customers were frowning at the descriptions they were hearing and did not ask her any more questions about the specials. In not schooling her features, the server lost the customers attention by not showing enthusiasm about the items she was telling them
BCOM/275
September 23, 2013
Professor
Demonstrative Communication Paper
We are going to explore demonstrative communication in the workplace examples, effective and ineffective communication and how it has positive and negative effects on the sender and the receiver. We have all experienced this in our daily lives in some way or another. Now, let us explore what it really means to demonstratively communicate.
“Demonstrative communication includes nonverbal and unwritten communication and involves such things as facial expressions, tone of voice, body language, and so forth.” (University of
Phoenix course syllabus 2013) Communication can be positive or negative, …show more content…
Effective communication between senders and receivers is the shared understanding of information, feeling, thoughts, wants, needs, and the intension of what is being communicated.” According to Cheesebro, O’Coonor, and Rios (2010,
p.5)
“Verbal communication is the spoken word and includes actual words, intended and inferred meanings, tone and inflection.”(Lee, Duck, McMahan, & Lambert, 2011) Verbal communication is what most people use as communication everyday. Many companies start their business day verbally communicating with every employee. This is usually when the daily game plan is gone over. Everyone states what their “to do list” is for the day and if there are adjustments to be made then, this is the time it is done. This kind of communication lets everyone feel that they are part of the larger goal.
Effective verbal communication starts with being able to listen. Listening to the entire message, letting it formulate in your mind, and then responding, will help you understand what the message is. If you are not sure of what the message means, ask verifying questions of the sender to make sure that you are both on the same page. If the receiver does not listen before responding the message could be construed as negative and this could lead to misunderstandings and …show more content…
Body language should be kept in mind when constructing and delivering a message. When one goes in to deliver a message the receiver is hearing the verbal message as well as seeing the body language as the message is being delivered, thus the receiver could have a hard time understanding the message if the sender is saying one thing and displaying something else in their body language. For example; a food server was relaying the specials of the day to a table that had just been sat in her section. The server was explaining the specials, but as she was describing the food, her face was showing a disgusted look, thus the customers were frowning at the descriptions they were hearing and did not ask her any more questions about the specials. In not schooling her features, the server lost the customers attention by not showing enthusiasm about the items she was telling them