Preview

Public Relations Theory & Strategy Assignment a

Powerful Essays
Open Document
Open Document
2204 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Public Relations Theory & Strategy Assignment a
There are many ways in which carefully planned Public Relations can help an organisation or business succeed, and the campaign to help promote The Engine Shed in Edinburgh is of no difference. A variety of views from a number of different authors will be consulted in this essay, in order to make a fair judgment on how specific theories can be used for this campaign. In this academic essay, the concepts of Relationship Management and Propaganda will be analysed in hope to discover exactly what tactics can be used to assist The Engine Shed in gaining more customers and recognition.

Public Relations as Relationship Management
Many authors have specialised in the field of Relationship Management, such as Ledingham, Jahansoozi and Fawkes, and all give their fair share of reasons as to why it is important. For example, Ledingham (2003, p190) writes that Relationship Management is a theory which "results in mutual understanding and benefit for interacting organizations and publics." It is in Ledingham 's view that having a good relationship with the public will work in the favor of any organisation. However there is perhaps much more to Relationship Management than Ledingham writes. Some argue that Relationship Management is so important, that it indeed defines Public Relations itself, such as Grunig and Hunt (1984, p6), who reference Relationship Management when they define Public Relations as "management of communication between organization and its publics." No matter what the definition, it has been argued that Relationship Management is a must for an organisation such as The Engine Shed, which has many publics to deal with on a day to day basis.

In order to define the issues that The Engine Shed need help with, the quality of the cafe 's Organisation-Public relationship must be measured. This view is shared by Ledingham (2003, p470), who believes that defining the Organisation-Public relationship is very useful for "determining the impact of public relations



Bibliography: Buchanan, B. (1974). Building Organisational Commitment: The Socialisation of Managers in Work Organisations. Administrative Science Quarterly 19, P533-46. Fawkes, J. (2007). Public Relations models and persuasion ethics: a new approach in Journal of Communication Management, Vol.11 No 4 P313-331. Grunig, J. E., & Hunt, T. (1984). Managing Public Relations. Holt, Rinehart & Winston. Huang, Y. (1998). Public Relations strategies on Conflict Management. Jo, S., Childers, L., Brunner, H., (2004). Organisation-public relationships: Measurement validation in a university setting, Brigitta R Journal of Communication Management; 9, 1; ProQuest Central P14 Ki, E., & Childers, L Ledingham, J. A. (2003). Explicating relationship management as a general theory of public relations, Journal of Public Relations Research Vol.15 No.2 P181-198. Moloney, K. (2000). Rethinking Public Relations. London: Routledge. Morgan, M. and Hunt, S., (1994). The Commitment-Trust theory of Relationship Marketing. Taylor, P.M Taylor, P.M. (2007). ‘Munitions of the mind ’: A brief history of military psychological operations. Place Branding and Public Diplomacy Vol. 3, 3, P196–204.

You May Also Find These Documents Helpful

  • Good Essays

    Ethics and Leadership

    • 725 Words
    • 3 Pages

    References: Fawkes, J. (2007) Public relations models and persuasion ethics: a new approach, Journal of…

    • 725 Words
    • 3 Pages
    Good Essays
  • Good Essays

    The Open University (2012) B628/BZX628 ‘Communicating and Managing Communication’, Managing 1: Organisations and people [online]…

    • 2466 Words
    • 11 Pages
    Good Essays
  • Good Essays

    In non-high-tech organizations, a public relations relationship is often subordinated to advertising, marketing, legal, or human resources. However, public relations must be the interpreter of the organization - its philosophy, policy, and programs. These emanate from top management. Therefore, public relations…

    • 864 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Rip Curl Marketing Strategy

    • 3511 Words
    • 15 Pages

    Gabbott, M & Gillian, H 2013, ‘Purchasing Public Relations: the case of the Public Relations industry in Scotland’, Journal of Marketing Management, vol. 12, no. 5, pp. 437-453.…

    • 3511 Words
    • 15 Pages
    Best Essays
  • Best Essays

    Blue Van Case Study

    • 2248 Words
    • 9 Pages

    References: Castledine, P.(2012). Managing Relationships. Lecture notes distributed in pre-masters in management, at the University of Glasgow, on 01/08/2012.…

    • 2248 Words
    • 9 Pages
    Best Essays
  • Powerful Essays

    iPhone® Maxx® adds Mobile Commerce to the iPhone as a breakthrough in consumer purchasing. iPhone Maxx will initially be launched with an existing partnership with Starbucks Coffee. iPhone will build upon the successful iPhone platform and allow consumers enhanced choice in ordering their products and will be notified on the iPhone when the product is ready for pickup. The target public is consumers as well as retail establishments that are aligned with the iPhone Maxx technology. Retail establishments in which Apple is in discussion with are McDonalds, Subway, New York Metro Transit Authority (MTA), Bay Area Rapid Transit (BART), and Best Buy.…

    • 6242 Words
    • 25 Pages
    Powerful Essays
  • Better Essays

    The perception that a "public relations person" is oriented to the self-promotion of an organization has shifted. Today's public relations professionals are required to work in an environment that is sensitive to both the needs of their own organizations and those of the various publics it serves. The effectiveness of communication among an organization and its public is crucial to the wellbeing of the company. To demonstrate this concept this paper will evaluate the article: There's a Syringe in my Pepsi Can! It will identify the different publics involved, the impacts, the different PR communication tools and techniques, and the benefits and risks of using those tools.…

    • 899 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    What advertising and public relation strategy could be taken to increase the sales and profit? The case of Tesco.…

    • 457 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Persuasion Essay

    • 1089 Words
    • 5 Pages

    Persuasion is a broad topic; scholars such as Gruing (1989), Perloff (1993) and Bernays (1955) provide contrasting definitions with some perspectives relating to PR practice and some challenging it. There can be controversy whilst determining the link between PR and persuasion primarily on an ethical perspective. Scholars Grunig (1989) and the father of public relations Edward Bernays (1955)have contrasting views on if the two draw apparels with each other. Gruing discusses Bernays perspective on “manipulating publics for the benefit of organisations” (1989, p. 18).However this proposes the argument that PR is an unethical practice. Grunig provides the two-way symmetrical theory to PR which demonstrates a relationship between organisations and publics based on shared interests and dialogue, with the brand talking directly to its public to gain feedback and information on their approach and outcomes. It could be argued that because Edward Bernays provides an outdated theory from 1955 Grunig’s perception is more relevant to current PR practice. The two way symmetrical approach is perhaps more dominant in today’s PR practice especially with the introduction of social media with websites such as twitter and Facebook which contribute to direct dialogue with publics.…

    • 1089 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    * John A. Ledingham, Stephen D. Bruning. Public Relations as Relationship Management:A Relational Approach to the Study and Practice of Public Relations. Lawrence Erlbaum Associates, Inc., 2000.…

    • 3105 Words
    • 13 Pages
    Powerful Essays
  • Best Essays

    Public relation

    • 3137 Words
    • 12 Pages

    Bibliography: 1. Grunig, James E; Hunt, Todd (1984), Managing Public Relations (6th ed.), Orlando, FL: Harcourt Brace Jovanovich…

    • 3137 Words
    • 12 Pages
    Best Essays
  • Powerful Essays

    Formula 1 singapore - PR

    • 2063 Words
    • 9 Pages

    Grunig, J. E. (2006). Furnishing the edifice: Ongoing research on public relations as a strategic management function. Journal of Public Relations Research, 18, 151–176.…

    • 2063 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Ethics and Public Relations

    • 2863 Words
    • 12 Pages

    Public Relations Society of America. Member code of ethics 2000. [Online]. (2000). Retrieved, October 28, 2003 from http://www.prsa.org/_Chapters/resources/ethicspdf/codeofethics.pdf…

    • 2863 Words
    • 12 Pages
    Powerful Essays
  • Good Essays

    Relationship management can be defined as a continuous process of engagement between an organisation and its audience with the aim of creating a partnership between the organisation and its audience . The audience are customers, suppliers, regulators, media, and government among others. An argument that relationship management is a waste of resources for organisations may be considered as misleading as relationship management makes the base for sustainable growth. Relationship management also ensures the survival of businesses during difficult times. Relationships between an organisation and its stakeholders are critical to its success. As a consequence, the outcome of such relationships cannot be left to chance but require proactive management.…

    • 1387 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    During the twentieth century it became essential for social scientists to study human communication, which includes the process and effects of human interaction. Today public relations plays a very significant role in our daily lives. If used properly it can inform, educate, reassure, arouse interest or result in the acceptance of a situation. PR affects all types of organizations. It is all about communication between an organization and all those with whom it has any form of contact.…

    • 5789 Words
    • 24 Pages
    Powerful Essays

Related Topics