Public Relations Campaign Strategy

Topics: Public relations, IPhone, Apple Inc. Pages: 18 (6242 words) Published: March 3, 2008
Executive Summary
iPhone® Maxx® adds Mobile Commerce to the iPhone as a breakthrough in consumer purchasing. iPhone Maxx will initially be launched with an existing partnership with Starbucks Coffee. iPhone will build upon the successful iPhone platform and allow consumers enhanced choice in ordering their products and will be notified on the iPhone when the product is ready for pickup. The target public is consumers as well as retail establishments that are aligned with the iPhone Maxx technology. Retail establishments in which Apple is in discussion with are McDonalds, Subway, New York Metro Transit Authority (MTA), Bay Area Rapid Transit (BART), and Best Buy.

Analysis of PR campaign and Marketing

There is a distinct difference between marketing and public relations; however, integrating both today has become a critical tactic for corporations that provide products of services to consumers. Marketing in itself is used to target a market segment based on the product or service that a company may be selling through the art of pricing, promotion, and distribution. Public relations on the other hand studies and understands its public based on demographics and psychographics which helps them tailor their message to the consumer. Today's consumers are very savvy and are looking for more than a simple transaction from their service or product providers. Customers are seeking corporations that understand their needs as by having studied their shopping habits and only marketing to them with geared and targeted marketing messages which in turn connect emotionally with them.

Companies on the other hand study countless amount of data on customer profiles, shopping patterns, likes and dislikes, and solicit feedback from consumer groups to order to gather this intelligence. Once this valuable information is gathered the marketing plan is developed to lure this consumer in. Companies integrate the public relations team as this team will utilize the same data and develop a spokesperson that will closely mirror the consumer which is inspirational to the consumer and this is where the emotional connection takes place. In the customers mind, the company now truly understands their needs, likes and dislikes and has also identified the person that they can relate to. This approach is known as "Integrated Marketing" which helps management integrate the benefits of marketing and public relations in order to convey a very strong and powerful message to its customer base. Corporations are investing heavily in data gathering software or consultants in order to cross-train the marketing and public relations teams on the demographic and psychographic of the consumer. Corporations understand today that they cannot succeed without the support and understanding of its clientele. Therefore corporations are courting their customers by frequent and relevant communication. Integrated marketing requires strategic planning and collaboration on execution. Corporations are also integrating celebrities to connect with its public. In most cases the chosen celebrities connect across genres and transcend race, color and creed.

Their personal mission, vision and values also align with the corporations core values. This vehicle has proved very effective in the marketing world. As such, public relations then tailor their message knowing that their vision, mission and values also align with the core customer-base. Celebrities provide instant recognition for its product, help establish credibility and create popularity in the community. Public relations deal more with creating and sustaining relationships with its costumer base. The public relations team is the team that should carry out the integrated marketing message. These team more than anyone understands how to connect with the customer based on what is important to its publics. The world renowned marketing guru Philip Kotler has stated companies need to adopt the 4 P's of retail in order to...
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