1. Social inventions of groups of people working to achieve their goals
2. Goal Accomplishment- Individual assembled to achieve goals that cannot be done by one man alone
3. Group Effort-- By combining as a team, they can thus work efficiently to achieve goals
What is Organizational Behavior?
Attitudes and behaviors of individual and group in organizations. Involves systematic study of these attitudes and behaviors, and should be of interest to all students of management
Why study OBHR?
1. It is interesting
2. It is important as it helps us be more efficient
3. Makes a difference because good companies are the one practicing it
OBHR goals
1. Predicting People’s Behavior – Predicting what people wants to do in work life
2. Explaining Behavior- Explain why people work in different way
3. Managing it- The art of getting things accomplished via others. If it can be predicted, It can be managed
Early Prescription
2 phases to pursue correct way to manage organization
1. 1900s, managers believe high specialization of labour, intensive coordination, centralized decision making to solve issue (Classical View- Authoratative)
2. Hawthorne Studies –Human relations movement was critique of classical management and bureaucracy that advocated management styles that were more participative and oriented toward employee needs (Participative)
Contingency Approach
This approach recognize there is no best method depends on situation- No best method
What Managers do?
1. Managerial Roles vary with management level and organizational technology
2. Interpersonal Roles- Roles that are used to establish and maintain interpersonal relations. Figurehead roles and spokesperson roles
3. Decisional Roles- Makes decision and the negotiator role
Managerial Activities
1. Routine Communications (Exchange info, handle paperwork with people)
2. Traditional Management (Planning, Decision Making)
3. Networking (Socializing, politicking)
4. Human Resource