Management and First-line Manager

Topics: Management, ManaGeR, Outsourcing Pages: 2 (394 words) Published: July 29, 2012

Describe and evaluate what Pfizer is doing with its Pfizer Works.

Pfizer Works enables employees to send menial and time-consuming tasks to overseas companies by pressing an icon on their computer called the “magic button”. This “magic button” allow employees to spend more time on knowledge work. I think would be a great idea for companies that could accurately monitor the progress of their outsource employees, and that the work will be of high quality just like it would be in the US. (Hatcher, 2012)

What challenges might there be for managers when those “people” are halfway around the world? Keeping connected with the employees, and not being able to monitor them, lack of organization and planning.

How might the four management functions be useful in dealing with those challenges?

The four management functions would allow managers to keep a firm grasp on their employees even though they are halfway around the world. Planning would allow the managers to set goals and establish strategies that would prevent some of the challenges with outsourced employees. Organizing would enable mangers to delegate what needs to be done. Leading would allow the managers coordinate the activities of the employees. And, Controlling would allow the managers to police the work of the outsourced employees to make sure that they are carried out as asked. (DeCenzo, 2011)

What skills would managers need to be able to function effectively in this type of arrangement? Managers would need to have following skills; conceptual, interpersonal skills, technical, and political skills.

Do you think Pfizer Works would work for someone who’s a first-line manager? Why or Why not? I don’t think that Pfizer Works would work for someone who’s a first-line manager. First-line managers are supervisors responsible for directing the day-to-day activities of nonmanagerial employees. First-line managers wouldn’t be able to supervise day to day activities when your...
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