I. Attention Grabber
Malaysia currently was buzzing around with the incident that happened between an Indian college student with the first lady of One Voice One Malaysia. The scene which was recorded at Universiti Utara Malaysia in north Malaysia had been a very devastated story among the students and the government itself. These phenomena really taught us how two person or two different people learn to be a good speaker and a good listener. So, how are we going to build the attitude in ourselves to be a good listener when someone is talking? How are we going to react and to respond?
II. Introductory Remarks
Do you know that being a good listener to someone that we love or to somebody that really needs someone to hear them is actually a very well manner attitude? Everybody in this world needs someone to be with them to listen and to share something together. Therefore, you will learn more how to be a good listener in person and how to gain your humanity attitude.
III. Reveal Topic
As for today, I would like to elaborate and to highlight some important tips on how to be a good listener to everybody.
Listening is an essential part of communication, and it is different from hearing. Being a good and patient listener helps you not only solve many problems at work or home, but also to see the world through the eyes of others, thereby opening your understanding and enhancing your capacity for empathy.
[ Let me start with the steps and skills of being a good listener ]
i. Place yourself in the other person's shoes.
a) look at the problems from the other person's perspective and actively try to see his or her point of view. b) It is not a good idea to consider yourself to be smarter than the speaker and assume that if you had been in his or her shoes, you would have seen your way through the problem much faster. c) Remember you have two ears and one mouth for a...