Kudler Fine Foods has been in business since the opening of their first store in 1998. From that point the company’s owner Kathy Kudler has been focusing on how to deliver high qualities products that customers will want to continue to purchase. As the text states, “Kudler Fine Foods has experienced significant growth and is now focused on expanding the services, improving the efficiency of its operations and increasing the consumer purchase cycle as a means to increasing the loyalty and profitability of its consumers” (Apollo Group, 2011).
As a grocery store serving the public, Kudler has to understand the issue of product liability that comes with selling their products. The legal department for Kudler Fine Foods is currently very informal and the company takes more of a “deal with it when it comes approach” once an issue is brought to the owner’s attention. With growing concerns over product liability in the food industry, Kudler should take more a proactive approach to identify potential liabilities in each of their stores, assess what the possible dangers can be from each liability, and look to correct these issues before they become serious issues later on. Product liability can create the possibility of potential lawsuits which would be both costly, and reflect negatively on the Kudler Fine Foods. To address this potential danger for the company, Kudler will look at compliance and auditing tools to constantly look for product liabilities in the organization.
When looking at product liability in the food industry, “A person injured while using a product need only show that: (1) the product was defective; (2) it was used as intended; and (3) the defect caused the injury” (Stearns, 2009). It is nearly impossible for any business to identify all potential dangers in each of their products, but that is why the issue of product liability must be an ongoing task to secure all items that are being sold in each of Kudler’s stores. Not only is it important for...
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