health communication
Unit 1: Communication skills for working in the health sector
Assessment
You should use this file to complete your Assessment.
How to complete and send your Assessment
Save a copy of this document, either onto your computer or USB drive.
Work through your Assessment, remembering to save your work regularly
When you’ve finished, print out a copy to keep for reference
Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.
Please note that this Assessment has 12 pages and is made up of 5 Sections.
Name:IOANA DENISA PASCAL
Section 1: Understand how to communicate with a range of people
1. Use the box below to explain at least three forms of communication available for use.
VERBAL COMMUNICATION- used to obtain or give information to others, exchange ideas and opinions with people. Can be made by meetings, phone conversation or face to face, This occurs when one person speaks and another is listen.
WRITTEN COMMUNICATION- is made by letters, care plans, emails, notice boards, reports or diary entries . The purpose is to give or obtain informations clearly and accurate.
VISUAL COMMUNICATION- uses graphs, diagrams, charts,sketches and photographs. Body language is important for visual communication, as we can receive or give information about what we need to know without using the words.
2. Using the table below, describe the range of people you might communicate with during your work in the health sector. Include at least 5 or 6 different examples. For each person you have identified, include a description of a situation when you would need to communicate with them and how you would select the most appropriate form of communication to use in each situation.
Person
Situation
Appropriate form of communication
Receptionist
I have to make an
Assessment
You should use this file to complete your Assessment.
How to complete and send your Assessment
Save a copy of this document, either onto your computer or USB drive.
Work through your Assessment, remembering to save your work regularly
When you’ve finished, print out a copy to keep for reference
Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.
Please note that this Assessment has 12 pages and is made up of 5 Sections.
Name:IOANA DENISA PASCAL
Section 1: Understand how to communicate with a range of people
1. Use the box below to explain at least three forms of communication available for use.
VERBAL COMMUNICATION- used to obtain or give information to others, exchange ideas and opinions with people. Can be made by meetings, phone conversation or face to face, This occurs when one person speaks and another is listen.
WRITTEN COMMUNICATION- is made by letters, care plans, emails, notice boards, reports or diary entries . The purpose is to give or obtain informations clearly and accurate.
VISUAL COMMUNICATION- uses graphs, diagrams, charts,sketches and photographs. Body language is important for visual communication, as we can receive or give information about what we need to know without using the words.
2. Using the table below, describe the range of people you might communicate with during your work in the health sector. Include at least 5 or 6 different examples. For each person you have identified, include a description of a situation when you would need to communicate with them and how you would select the most appropriate form of communication to use in each situation.
Person
Situation
Appropriate form of communication
Receptionist
I have to make an