Employee Satisfaction
Abstract
The primary subject matter of this case involves the job satisfaction and employee engagement of a spa company’s workforce called Bella. The case depicts a new general manager Kris Jenkins’s concern that Bella’s numbers had deteriorated dramatically in the past year. Profits were down; absenteeism was up; turnover, while not dramatic, was higher than it had been in the past five years. This report shows how important the employee engagement to bring job satisfaction which overall leads a company with a less absenteeism, low turnover rates; ultimately increase productivity and performance that effects on to bring higher profits. So there is some offer and recommendations regarding the result of the employee survey to the general manager of Bella about ways to improve the satisfaction and engagement of the company’s workforce.
How Job satisfaction and Employee engagement each is important for Organizational settings
Job satisfaction The term job satisfaction figures prominently in any discussions on management of human resources. Job satisfaction refers to a person’s feeling of satisfaction on the job, which acts as a motivation to work. It is not the self- satisfaction, happiness or self- contentment but the satisfaction on the job. Job satisfaction has many dimensions. Commonly noted facets are satisfaction with the work itself, wages, and recognition, rapport with supervisors and coworkers, and chance for advancement.
It is generally believed that high levels of employee satisfaction translate into increased employee commitment, productivity and retention for organizations. However, if employees are dissatisfied with their jobs, trouble lies ahead. Low job satisfaction is associated with higher levels of absenteeism, decreased productivity and increased turnover--three conditions that organizations can ill afford in today 's highly competitive search for talent.
Employee engagement
The primary subject matter of this case involves the job satisfaction and employee engagement of a spa company’s workforce called Bella. The case depicts a new general manager Kris Jenkins’s concern that Bella’s numbers had deteriorated dramatically in the past year. Profits were down; absenteeism was up; turnover, while not dramatic, was higher than it had been in the past five years. This report shows how important the employee engagement to bring job satisfaction which overall leads a company with a less absenteeism, low turnover rates; ultimately increase productivity and performance that effects on to bring higher profits. So there is some offer and recommendations regarding the result of the employee survey to the general manager of Bella about ways to improve the satisfaction and engagement of the company’s workforce.
How Job satisfaction and Employee engagement each is important for Organizational settings
Job satisfaction The term job satisfaction figures prominently in any discussions on management of human resources. Job satisfaction refers to a person’s feeling of satisfaction on the job, which acts as a motivation to work. It is not the self- satisfaction, happiness or self- contentment but the satisfaction on the job. Job satisfaction has many dimensions. Commonly noted facets are satisfaction with the work itself, wages, and recognition, rapport with supervisors and coworkers, and chance for advancement.
It is generally believed that high levels of employee satisfaction translate into increased employee commitment, productivity and retention for organizations. However, if employees are dissatisfied with their jobs, trouble lies ahead. Low job satisfaction is associated with higher levels of absenteeism, decreased productivity and increased turnover--three conditions that organizations can ill afford in today 's highly competitive search for talent.
Employee engagement
Bibliography: ✓ Bates,S. 2004,” Getting engaged”, HR Magazine ✓ Harter, T, Thoresen,C., Bono, J., and Patton, G.(2001),”The job –satisfaction-job-performance relationship: a qualitative and quantitative review, “Psychological Bulletin,Vol.127 No.3 pp.376-407 ✓ http://www.c4cm.com/handouts/employee-engagement-and-improve-job-satisfaction.htm is