Documentation
I Abstract
This analysis will investigate Land Transportation Office’s problem of fixers in and out of the agency and LTO’s lack of integrated system within the process of agency’s operations. This proposal might help to give solutions to LTO’s stated problems in this study.
II Company Background
Land Transportation Office abbreviated as LTO is an agency of the Philippine government under the Department of Transportation & Communications responsible for optimizing the land transportation service and facilities and to effectively implement transportation laws, rules, and regulations.
As early as 1910, there are few motor vehicles that can be found in the Philippines, there are laws observed by the Filipinos but they were informal. So, starting 1912, Land Transportation Commission was established for laws to be enacted to regulate motor vehicles in the Philippines to provide for the regulation and licensing of operators. Unfortunately, Land Transportation Commission was abolished during 1987 and changed to two new agencies namely Land Transportation Office and Land Transportation Franchising and Regulatory Board.
III Statement of the Problem
Why does Land Transportation Office have a long process of getting license plates, car registration and other services?
Why does lacking of integrated system and equipment affect end-users’ behavior towards processing LTO services?
Why some of the end-users do preferred having help from fixers to easily finish their concern with LTO?
IV Significance of the Project
Problems stated above needs to be solved for LTO will be able to know their customers concern regarding their service for it is the key to help improve their service and system. Also, they will be able to manage fixers in and out of the agency to avoid this illegal act and lessen corruption. On the other hand, it will benefit Filipino Drivers to save their time and effort regarding their concern with LTO.
V Objectives
The general
This analysis will investigate Land Transportation Office’s problem of fixers in and out of the agency and LTO’s lack of integrated system within the process of agency’s operations. This proposal might help to give solutions to LTO’s stated problems in this study.
II Company Background
Land Transportation Office abbreviated as LTO is an agency of the Philippine government under the Department of Transportation & Communications responsible for optimizing the land transportation service and facilities and to effectively implement transportation laws, rules, and regulations.
As early as 1910, there are few motor vehicles that can be found in the Philippines, there are laws observed by the Filipinos but they were informal. So, starting 1912, Land Transportation Commission was established for laws to be enacted to regulate motor vehicles in the Philippines to provide for the regulation and licensing of operators. Unfortunately, Land Transportation Commission was abolished during 1987 and changed to two new agencies namely Land Transportation Office and Land Transportation Franchising and Regulatory Board.
III Statement of the Problem
Why does Land Transportation Office have a long process of getting license plates, car registration and other services?
Why does lacking of integrated system and equipment affect end-users’ behavior towards processing LTO services?
Why some of the end-users do preferred having help from fixers to easily finish their concern with LTO?
IV Significance of the Project
Problems stated above needs to be solved for LTO will be able to know their customers concern regarding their service for it is the key to help improve their service and system. Also, they will be able to manage fixers in and out of the agency to avoid this illegal act and lessen corruption. On the other hand, it will benefit Filipino Drivers to save their time and effort regarding their concern with LTO.
V Objectives
The general