Preview

Analyse Different Types of Business Information and Their Sources.

Good Essays
Open Document
Open Document
1890 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Analyse Different Types of Business Information and Their Sources.
Adam Martin

M1- Analyse different types of business information and their sources.

Merseytravel uses a lot of different communications to communicate with people, which includes; verbal, written, on-screen, multimedia and web-based communication. Using these five different types of communications, Merseytravel can communicate with other people using different ways to communicate which includes technology and face-to-face.

Verbal Communication in Merseytravel
Verbal communication in Merseytravel can be used several ways, like advisory panels, telephone or face-to-face to verbal communicate. Verbal communication is very important for the reason being that you are dealing with a variety of people through out the day. In some cases you may deal with people who have different culture, ages and with different levels of experience. An important verbal communication that Merseytravel use frequently is; Advisory panels. Advisory panels are used by Merseytravel which acts as meetings where each of the five district councils come together and have a verbal meeting which includes; Knowsley, Liverpool, St Helens, Sefton and Wirral. Meetings of the advisory panels are held on a quarterly basis, which in the meeting include verbal communication about how Merseytravel can improve. The main objective of the advisory panels is when verbal communicating to each other they can update each others knowledge, like how their markets are developing, what the economy is doing and what new laws are being passed that might affect the way they operate. The source of the verbal communication is Merseytravels meeting room where the advisory panels take place. The reason why advisory panels take place is so Merseytravel can get together and discuss on how to improve them-selves.

Advantages of verbal communication:

It’s easier to communicate verbally than any other way because you get to understand every detail that is being spoken by the other person. In

You May Also Find These Documents Helpful

  • Satisfactory Essays

    DRAFT EXAMINATION TIMETABLE TRIMESTER 3, 2010 MORNING EXAMS AT BURWOOD - COMMENCE AT 8.45 AM…

    • 545 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    ASSIGNMENT 301 Task A

    • 1708 Words
    • 6 Pages

    Effective communication can take many forms whether verbal or written. Direct face to face conversation allows information to be quickly passed between professionals, questions can be asked directly and clarity can be gained. Much of what we say is also communicated through the way we talk. Our body language helps set tone and emphasizes the message that is being delivered. It allows emotion to be a vital part of communication. Effect written communication allows specific / accurate information to be passed quickly. In the example of a support worker implementing a new care plan, detail routine can be set out and sent quickly via email to both clients and support staff. Also in this way communicating data can be quickly shared for analysis. By doing this you build positive relationships with those involved by sharing knowledge and gaining commitment through understanding.…

    • 1708 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    Unit 52

    • 562 Words
    • 3 Pages

    There are many types of communication I can use in order to support planning and making journeys safely such as, asking individuals where and how they would like to travel, reminding and prompting whilst on the journey.…

    • 562 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    A range of communication methods are: Body language, eye contact, facial expressions, non verbal and verbal communication. Tone of voice, pitch of voice, gestures, hand and body, and British sign language.…

    • 694 Words
    • 3 Pages
    Powerful Essays
  • Powerful Essays

    Everyone communicates daily, as this is a method of interaction humans need for survival. Verbal communication is one approach for individuals to communicate head-on. Several of the basic components of verbal communication are audio, words, dialog, and language. Whichever technique of interaction is used, whether through written, body language, or verbal communication process, each is deliberated as forms of communication and is needed for us to inter-connect. Today, to begin a journey for success, possessing clear communication skills are…

    • 1978 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Nvq Unit 1

    • 3327 Words
    • 14 Pages

    In Social care settings, good communication is extremely vital to the running in a social care environment, primarily to build trust and respect between the different service users and staff who live and work there. Effective communication will allow the correct information to be shared and passed across which enables the smooth running of day to day care setting. The most important element within communication is active listening. The ability to listen effectively allows the listener to understand and evaluate what he or she hears, thereby improving relationships, reducing conflicts and fully interpreting the information being used. If the listener is distracted, thinking of other things or what to say next, they will not fully understand and may not hear and see what is being communicated. A lack of communication can lead to mistakes being made and situations overlooked, therefore Communication is vital and can lead to the building of a good rapport, friendships with service users and staff and could also enable the encouragement of others within the workplace and in a social setting.…

    • 3327 Words
    • 14 Pages
    Powerful Essays
  • Powerful Essays

    Communication is very important in everyday life as it allows people to express themselves, it is especially prominent when people are new to one an other as it enables the development of a relationship and provides a tool for understanding an individual. It can also be highlighted when there is an issue that needs resolving between people, direct communication is essential in this scenario and the way in which something is communicated can also have a profound affect on a circumstance or situation. When verbally communicating there is a variety of tones, pitches and language to consider and some of this is personal and therefore somewhat difficult for a person to have control over; for instance what language they speak, what dialect or accent they may have whether their tone of voice is soft, gruff, loud, or quiet etc. these details can have an impact on how another may deliver or receive the information being verbally communicated.…

    • 3199 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    Unit 4 P1 M1

    • 2772 Words
    • 8 Pages

    P1: Describe the types of information used in your organisation, choosing one from each of the following categories: verbal, written, on-screen, multimedia, web based.…

    • 2772 Words
    • 8 Pages
    Better Essays
  • Powerful Essays

    Verbal communication includes transmitting information orally. This type of communication can involve sharing information or exchanging ideas between two people or a group. Speaking is just one aspect of verbal communication. Verbal communication does not solely involve the sender transmitting the message to the receiver. Verbal communication also involves listening from the receiver and giving feedback to the sender as a confirmation that the message was understood.…

    • 1577 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    Communication Paper

    • 726 Words
    • 3 Pages

    Verbal communication is a spoken word, either in person, through the telephone, video chat, virtual conferencing or any other medium. Verbal communication makes the process of discussions more convenient and comfortable. It also continues to be considered the most favorable form of communication. Some examples of verbal communication can be formal or informal. Informal communication is casual conversation with family, friends, and even colleagues. Conversations can pertain to anything such as the latest gossip, inside scoop, weather, politics or personal disclosers. Formal communication, on the other hand, are considered to be more professional, well thought out and planned. Types of formal conversations can be described in any vocational or organized formats such as presentations, lectures, discussions, and meetings. Other forms of official communications are typically exchanged through emails, memos, and letters.…

    • 726 Words
    • 3 Pages
    Good Essays
  • Good Essays

    health communication

    • 3865 Words
    • 16 Pages

    VERBAL COMMUNICATION- used to obtain or give information to others, exchange ideas and opinions with people. Can be made by meetings, phone conversation or face to face, This occurs when one person speaks and another is listen.…

    • 3865 Words
    • 16 Pages
    Good Essays
  • Powerful Essays

    Verbal communication refers to the use of sounds and language to relay a message. It serves as a vehicle for expressing desires, ideas and concepts and is vital to the processes of learning and teaching. In combination with nonverbal forms of communication, verbal communication acts as the primary tool for expression between two or more people. It includes individuals conversing with each other, be it direct conversation or telephonic conversation. Speeches, presentations, discussions are all forms of verbal communication. Face to face communication (meetings, lectures, conferences, interviews, etc.) is significant so as to build a rapport and trust.…

    • 1140 Words
    • 5 Pages
    Powerful Essays
  • Satisfactory Essays

    Verbal communication is very effective when having an interview whether that is face to face or over the telephone. While it is face to face the person in the interview can use their body language as well as talking to convey their point across. If it is on the telephone the employer can see how well you can hold yourself on the phones. I do not believe the interview process can be handled by any other types of communication. The source for an interview at the Blackpool and Fylde College can be both internal and external as it could be an interview for a course or an interview for a job therefore these sources are appropriate for this situation.…

    • 497 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Nonverbal communication is the process of communication through sending and receiving wordless (mostly visual) cues between people.…

    • 875 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Shc 31 3.3

    • 2639 Words
    • 11 Pages

    1) People communicate for many different reasons in many different ways. Communication can be both verbal and non verbal.…

    • 2639 Words
    • 11 Pages
    Powerful Essays