Chapter One Marketing: Creating and Capturing Customer Value Chapter 1- slide 1 Creating and Capturing Customer Value Topic Outline • • • • • • • What Is Marketing? Understand the Marketplace and Customer Needs Designing a Customer‐Driven Marketing Strategy Preparing an Integrated Marketing Plan and Program Building Customer Relationships Capturing Value from Customers The Changing Marketing Landscape Copyright © 2010 Pearson Education‚ Inc. Publishing as Prentice Hall Chapter 1- slide
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KEELE UNIVERSITY Keele Management School BRANDS & BRANDING MAN 40047 Title: Module Leader: Chris Vaughan-Jones Successful brands are the most vital assets of a company. Peculiarly‚ those assets stand for the knowledge made in the minds of consumers for this reason all of the marketing programs executed for those brands. (Kotler‚ 1991) This essay compares the similarity and differentness in the brand extension‚ brand community as well as packaging
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the combination of the three for any products. It is also defined as the Marketing tool which allows customers to recognize the maker and quality of the production. The brand name also helps the customer to differentiate the products. A brand name helps an organisation differentiate itself from its competitors. In today’s competitive world customers expect products to have branding. Customers often build up a relationship with a brand that they trust and will regularly purchase products from that
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POSITION THE BRAND - Everything on the shop/ needs to REFLECT THE REQUIREMENTS OF THE TARGET MARKET - Menus tailored to THE REQUIREMENTS OF THE TARGET AUDIENCE What is the brand Associated with - The brand is the promise to the customer. - It tells them what they can expect from the products or services and it differenciates the offering from that of the competitors. - The brand is derive from who you are‚ who you want to be and WHO PEOPLE PERCEIVE YOU TO BE. - founsation of the brans
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further researches will be built upon. Its purpose will be to enhance the readers understanding of the effect of the branding and branding management of beauty products to the consumers and how does it affect their decision making. 2.2 Understanding Branding What is the meaning of branding when referring to products? Some think branding is just a logo‚ but in reality‚ branding is a consistent message plus personality plus design principles plus logo. According to Baker (2000)‚ one can consider
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management and its impact on branding and organisational performance” So I am going to start bringing you through with a few definitions and then I will bring you through the 3 articles. What is Branding? The process involved in creating a unique name and image for a product in the consumers ’ mind‚ mainly through advertising campaigns with a consistent theme. Branding aims to establish a significant and differentiated presence in the market that attracts and retains loyal customers. “Even in the world
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Contents INTRODUCTION 2 CUSTOMER PERCEIVED VALUE 3 Customer perceived value for Tesco 5 CUSTOMER PERCIVED VALUE 6 CUSTOMER PERCIVED VALUE OF TESCO 6 MARKETING MIX 8 Mission 9 VALUE 10 STRATEGY 11 PRESENT VALUE PROPOSTION 11 Tesco’s NEW VALUE PROPOSTION 13 EXTERNAL IMPLEMENTATION ACTION PLAN 14 THE INTERNAL IMPLEMENTATION OF ACTION PLAN 17 BIBLIOGRAPHY 18 INTRODUCTION First I will start the assignment
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Personal values & Corporate Strategy What are personal values? A value is a belief‚ a mission‚ or a philosophy that is meaningful. Whether we are consciously aware of them or not‚ every individual has a core set of personal values. Values can range from the commonplace‚ such as the belief in hard work and punctuality‚ to the more psychological‚ such as self-reliance‚ concern for others‚ and harmony of purpose. When we examine the lives of famous people‚ we often see how personal values guided
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a list of all 10 Zappos’ corporate values. Pick two of the values and explain how you think those values would influence the way employees do their work. 1. Create Fun and A Little Weirdness. This value would want actually make the employee WANT to come to work and look forward to it as well. 2. Build Open and Honest Relationships with Communication. This would allow them to accomplish much more than they would otherwise. 2. Using the list of corporate values and Exhibit2-4‚ describe
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the Values In 2003‚ CEO Sam Palmisano authorized a bold effort to refresh the values via an IBM “values jam‚” two 72-hour Web chat sessions about what IBM stands for‚ open to every IBMer in the world. When he presented the plan to the IBM board‚ one of the directors‚ a former CEO‚ questioned him about whether this was “socialism.” Palmisano explained that this was the only way to build an enduring institution in which IBMers embraced and owned the values. “It wouldn’t do to create values from
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