Our business idea has been to develop a holistic health-service related smartphone application as we have identified the growing market potential of using mobile technology to digitalise healthcare services. The application we have designed‚ eMed‚ will provides two main functions: emergency call and notifications‚ and medication monitoring and reminder. The aim of eMed is to simplify and speed up access to health and emergency services in the event of an emergency‚ and also to facilitate patient
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Chapter 2 The Nature of Services Distinctive Characteristics of Service Operations In services‚ a distinction must be made between inputs and resources. For services‚ inputs Are the customers themselves‚ and resources are the facilitating goods‚ employee labor‚ and capital at the command of the service manager. Thus‚ to function‚ the service system must interact with the customers as participants in the service process. Because customers typically arrive at their own discretion and with
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DEVELOPING A SERVICE BRAND USING THE SERVICE MIX -Kunle Dixon Odukoya Unlike product brands‚ service brands are identifiable activities or benefits that one party can offer to another that is essentially intangible and doesn’t result in a change in ownership. Thus service brands are those utilities that have as their core‚ the five attribute of services vis • Intangibility: not existing in physical form • Invisibility: cannot be seen • Inseparability: cannot be separated from the provider
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of growth‚ bringing with it new challenges and a host of opportunities. With the NSE and BSE catalyzing the operation‚ India today has the best stock market trading system in the world. New markets have opened‚ new instruments have developed‚ and services have launched. ACUMEN capital market ltd‚ the premier custodian of Indian capital market has geared up to reposition itself in the changed scenario. With substantial investment in technology‚ Acumen is confident in bringing the common investor of
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Initial Public Offering for a Global Firm Introduction Initial Public Offering is a rigorous process where a firm decides to go public in order to enable it raise capital for the company that will enable it to fund its operations such as expansion plans‚ generate profits as well as make its investors happy. For the IPO to go successfully there are a number of important factors and players that come into consideration. These include investment bankers‚ underwriters‚ pricing‚ demand and supply among
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take into consideration. Political factors‚ or how and to what degree a government intervenes in the economy. Specifically‚ political factors include areas such as tax policy‚ labour law‚ environmental law‚ trade restrictions‚ tariffs‚ and political stability. Political factors may also include goods and services which the government wants to provide or be provided (merit goods) and those that the government does not want to be provided (demerit goods or merit bads). Furthermore‚ governments have
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344SAM Project Management Lecture 1 Introduction to Project Management Teaching Staff • Dr Dannie Talbot • Email: danielle.talbot@coventry.ac.uk • Dr James Smith • Email: james.smith@coventry.ac.uk Formal Outcomes The intended learning outcomes are that by the end of this module students should be able to: • Develop a project management plan in a business context • Critically evaluate different approaches to project management • Evaluate methods of managing large scale projects
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ELECTRONIC SELF-CHECKOUT SYSTEM VS CASHIER OPERATED SYSTEM: A PERFORMANCE BASED COMPARATIVE ANALYSIS by Gregory E. Opara-Nadi A Dissertation Presented in Partial Fulfillment Of the Requirements for the Degree Doctor of Philosophy Capella University May‚ 2005 ©Gregory Opara-Nadi‚ 2005 ELECTRONIC SELF-CHECKOUT SYSTEM VERSUS CASHIER OPERATED SYSTEM: A PERFORMANCE BASED COMPARATIVE ANALYSIS by Gregory E. Opara-Nadi has been approved May 2005 APPROVED: JIM MIRABELLA‚ D.B.A.‚ Faculty Mentor
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Activity 1 Q1 what is a customer and who are the customers for your organization? Ans.Everyone in the organization is customer .Internal customer service must be of high quality so that service to external customers reflects the internal working of the organization .This applies whether your external customers are end –users /consumers or on seller. Q2.Why is it necessary for organization to investigate‚ identify‚ assess and include the needs of clients /customers in planning processes and how can
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another jurisdiction on the interpretation of Commonwealth legislation or uniform national legislation unless they are convinced that the interpretation is plainly wrong. Since there is a common law of Australia rather than of each Australian jurisdiction‚ the same principles apply in relation to non-statutory law." [152] This court has always had the ability (if need be by granting a freezing order) to prevent an abuse or frustration of its process. Cardile v LED Builders Pty Ltd (1999) 198 CLR 380
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