Gap analysis of Indigo airline: On time every time. Indigo promotes three major things as a part of its advertisisng- on time performance‚ affordable fares and hassle free passenger experience. There are many factors that affect passengers such as‚ flight delays‚ misbehaviour by staff‚ etc. and they result in a complaining behaviour. Whereas‚ there are so many situations wherein situations can‟t be controlled such as‚ weather problems‚ technical fault‚ etc. Although these situations are not in
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GAP MODEL IN SERVICE MARKETING Perceived service quality can be defined as‚ according to the model‚ the difference between consumers’ expectation and perceptions which eventually depends on the size and the direction of the four gaps concerning the delivery of service quality on the company’s side (Fig. 1; Parasuraman‚ Zeithaml‚ Berry‚ 1985). Customer Gap = f (Gap 1‚ Gap 2‚ Gap 3‚ Gap 4) The magnitude and the direction of each gap will affect the service quality. For instance‚ Gap 3 will
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them. The difficulties‚ disappointments and failures were attributed to God’s will and people bowed without much questioning. But now those spiritual beliefs have more or less gone. We now ask if life has any purpose at all. We now feel confused and perplexed. The decline in religious faith has led also to the loss of the spiritual values of life. Our forefathers had the ideal of charity‚ sympathy‚ fellow-feeling‚ brotherhood of man‚ etc. Now people have become utterly materialistic and pleasure
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Wealth Gap There are the rich and poor in every period in human history and everywhere in the world. Has the disparity between the rich and poor existed since ancient time? How does the disparity between the rich and poor come out? Has the disparity between the rich and poor became more narrow or wider? Although some people think that the gap between the rich and poor is more narrow because of the development of human society‚ the fact is that the disparity between the rich and poor is gaining
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I believe in opportunity. The definition of opportunity is something that you want to do‚ have the chance to do‚ or the possibility·of achieving something. When I was younger‚ I lived in a heavily populated town: Laredo‚ Texas. At the time‚ I was an eighth grader trying to make my mom proud by getting good grades in my classes. Seeing my mom happy was the greatest feeling in the world. My father‚ on the other hand‚ started to disappear on us. I found out that my dad had a drug problem‚ and my mom
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periods of time. Our entire life physical‚ social‚ economic‚ imaginative is cast in different pattern. This break or different pattern is causing an alarmingly‚ “generation gap”. BODY: Generation gap is the major reason today why parents and teenagers are moving away from each other. As we all know‚ the environment has changed‚ so has the life style and with that changes the mind of teenagers. Today’s generation doesn’t like others interfering in any of their personal matters‚ they don’t like parents
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conceiving an offspring in that nation. Only‚ few nations give out citizenship to any kids that are born on their land and United States is one of the countries that provides citizenship to people that are born on their land. Although people from various countries come to United States of America to give birth to their babies and apply for the citizenship through that‚ I argue that the U.S government should not provide citizenship
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Citizenship is the status of a person recognised under the custom or law of a state that bestows on that person a series of rights and responsibilities that relate to the individual as a member of a political community‚ including civic‚ political and social and economic rights and duties Organization An organization is a social entity‚ such as an institution‚ business or an association‚ that has a collective goal and is linked to an external environment. Rights Nation A nation‚ however‚ is
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GAP GENERATION 1. INTRODUCTION -Defination: differences between people of a younger generation and their elders‚ especially between a child and their parent’s generation. -Gap generation is more and more today 2. BODY a. Reasons - Firstly‚ there are some different opinions between parents and children of their career‚ education and love. • Of ideas on general conduct comprising dress‚ food habits etc. • Morality‚ marriage & career • Of tastes on art‚ music‚ literature‚ and in short total
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Racial Gap Racism isn’t a very new topic. This issue has been there since many years and it is not reducing. Racism exists everywhere‚ especially in schools‚ which reflect in the student’s grades. There is a problem within our education system and that there is racial profiling that happens in which kids of color or minorities are not given the same preference or acknowledgment from not only their peers but their teachers too. Race has always been a deciding factor for many things. But‚ do our
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