attractions‚ car rental and several other aspects (Poon‚ 1993). The main objective of a tour operator is to combine these components to create a holiday package. With the advent of the internet‚ tour operators can now expand their activities and make available relevant information‚ conquering new customers (Wyner‚ 2000). However‚ in order to do so effectively they have to overcome the problems of intangibility and perishability. As a service industry‚ most tourist products are intangible services‚ they
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How can tour operators use the internet to overcome the problems of intangibility and perishability in selling holiday packages? Use examples of good practice. A famous person once said and I quote‚ “Follow your dreams”. Holidays are dreams which people perceive and Tourism is all about selling those “far-fetched dreams” and bridging the gap between ‘fantasy and reality’. Tour operators use the internet to portray a “picturesque description” of a “dream destination” which we as tourists are lured
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Credit value: Tour Operations T/600/9498 BTEC National 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to develop learners’ understanding of the dynamic and challenging world of tour operations and for them to appreciate the variety of tour operators’ products and services. Learners will gain knowledge of how tour operators plan‚ sell and administer a package holiday programme and will also develop practical skills to plan and cost a package holiday. Unit introduction
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Tour Operator Table of contents 1. Introduction 3 2. The role tour operator 3 3. Different Type of Tour Operators 3 a. The Domestic Operators 3 b. The Incoming Tours Operators 3 c. Mass Market tour operators 3 d. Specialist tour operators 3 e. Independent tour operator 3 4. Forces affecting on tour operators 4 a. External 4 b. Internal: 4 5. Package Holiday or Inclusive Tour 4 a. Inclusive tour Product Transport 4 b. Inclusive tour Product-Accommodation 4 c. Inclusive Tour Product
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| |[tour operations] | | | TABLE OF CONTENTS Task 1 :Investigate the tour operations sector of the travel and tourism industry……pg 3 • Describe the tour operations sector of the travel and tourism industry
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Tour Operator Management Introduction: A tour operator typically combines tour and travel components to create a holiday. They prepare itinerary. The most common example of a tour operator’s product would be a flight on a charter airline plus a transfer from the airport to a hotel and the services of a local representative‚ all for one price. Niche tour operators may specialise in destinations‚ e.g. Italy‚ activities and experiences‚ e.g. skiing‚ or a combination thereof. The original raison
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Tour Operation Management Task 1 Understand the tour operator industry within the travel an tourism sector Tour operator is a person or company who purchases the different items that make up an inclusive holiday in bulk‚ combines them together to produce package holiday and then sell the final product to the public either directly or through travel agencies (Yale 1995). A package holiday consists of at least two of the following. Services must be sold to customer to cover a period of 24 hours
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CASE STUDY European Tour Operators: confronting competition in the tourism industry Eric Viardot European tour operators have managed to achieve a strong position in the tourism industry. Most notably the two biggest ones‚ TUI Travel and Thomas Cook have a large market share. However‚ in the latter part of the decade (2007–10) the industry has experienced a downturn because of the turbulent environment which has created new threats and modified the competitive forces. ● ● ● The tourism
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UNIT 5 Structure 5.0 5.1 5.2 5.3 5.4 MANAGING TOUR OPERATIONS – II (Field Operations – Inbound and Outbound) Objectives Introduction Developing and Managing Linkages with Principal Suppliers Managing Recruitment and Trained Manpower Operations Department 5.4.1 5.4.2 5.5.1 5.5.2 Inbound Tour Operations Outbound Tour Operations Marketing In-bound Tours Marketing Out-bound Tours 5.5 Managing the Marketing of Tours Packages 5.6 Let Us Sum Up 5.7 Clues to Answers Annexure 5.0 OBJECTIVES
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Understand the tour operators industry within the travel and tourism sector 1.1 – Analyse the effects of current and recent trends and developments on the tour operators industry. LO2. Understand stages involved in creating holidays: 2.1 Assess the stages and timescales involved in developing holidays 2.2 Evaluate the suitability of different methods of contracting for different components of the holiday and different types of tour operator 2.3 Calculate the selling price of a holiday from given
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