EXAMINATION GUIDELINES NOTE: The examination paper contains three sections. Section A (INTERCULTURAL COMMUNICATION) is a COMPULSORY section that all students must answer. You may then choose to answer either section B (DEVELOPMENT) or section C (HEALTH COMMUNICATION). Each section in the examination paper contains five questions depending on the marks allocated per question‚ please refer to the instructions in your examination paper and follow them appropriately. Each question counts
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QUESTION 1 1. a. Explain the importance of communication in business. Answer: Communication is a major and essential part of business relationship. The purpose of communication is to get your message across to others. This is a process that involves both the sender of the message and the receiver. In fact‚ a message is successful only when both the sender and the receiver perceive it in the same way. By successfully getting your message across‚ you convey your thoughts and ideas effectively
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beverages‚ and doesn’t take any drugs for abuse. Objective The patient is alert even though having a bad feeling. He is lying on bed to promote rest. He communicates well and talks fine. He can move his different parts of the body and he shows emotions by different facial expressions. PR: 78 bpm‚ RR: 22 cpm‚ T (axillary): 38⁰ C‚ BP (sitting): 110/90 2. Nutritional – Metabolic Pattern Daily Food and Fluid Intake He usually drinks coffee in the morning. For lunch and dinner‚ he eats
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Effective Communication Without a doubt‚ one of the most precious gifts humankind has been given is the power to communicate(Olson). We also possess the gift to communicate using various methods aside from verbal communication. Effective communication is the ability to incorporate various communication methods to clearly convey a message. The talent of effective communication knowing which methods should be employed and when it is appropriate to do so. Verbal communication means spoken or written
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Indira Gandhi National Open University School of Computer & Information Sciences MCS-015 COMMUNICATION SKILLS Block 2 SKILLS NEEDED AT THE WORKPLACE-II UNIT 6 Meetings UNIT 7 Taking Notes & Preparing Minutes UNIT 8 Presentation Skills-I UNIT 9 Presentation Skills-II UNIT 10 Negotiation Skills 5 26 48 59 71 Skills Needed at the Workplace-II COURSE DESIGN COMMITTEE Dr Anju Sahgal Gupta School of Humanities IGNOU Faculty of SOCIS‚ IGNOU Prof. Manohar Lal Shri Akshay Kumar Shri
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Business Communication Topic: Using body language to overcome language barriers in a hospitality environment Table of Contents Introduction ................................................................................................................ 3 As a tourist travelling to a new destination ................................................................. 3 As a staff of a hospitality service provider .................................................................. 4 Examples
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the day we are born‚ communication is an inherent part of our being. Communication tools used every day in life include verbal transference‚ such as that from a mother to a child using supportive and loving words‚ or nonverbal communication‚ like a pat on the back. Therapeutic communication focuses on advancing your physical and emotional well-being. Therapeutic communication is a form of psychotherapy that uses verbal and nonverbal techniques. Through face-to-face communication‚ you are the primary
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Verbal Communication Paper CJA 304 Mark A. Stuart November 22nd 2010 Heather Arambarri University of Phoenix Verbal communication and nonverbal communication can have both a negative and positive effect on communication within law enforcement officers making public announcement to the press. Law enforcement academies do not teach techniques of communication to officers going through training even with the prominence of communication in everyday functions. Police officers are held
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2.1 show how to find out an individual communication and language needs wishes and preferences Finding out the way an individual prefers to communicate can be done in two ways: direct or indirect. The talk of these individuals is very slow and intentional. They do not like loud‚ fast‚ and excessively aggressive talk. In addition‚ they concentrate more on the facts and figures‚ rather than just assumptions. If you are in conversation with an indirect communicator‚ you need to understand that you
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Developing Effective Communication in Health and Social Care P1 – Explain the role of effective communication and interpersonal interaction in health and social care Introduction Communication is a way to interact with people. There are various ways people communicate‚ for example; verbally communicating with somebody‚ or sometimes more than one person. This can also be paired with other types of communication such as facial expressions and reflexive listening. Communication is important in health
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