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unit 206
L3- HSC Technical Certificate unit worksheet
Unit 206 – Understand the role of the social care worker

The numbers in the bracket after each question relate to the assessment criteria in the standards

1. Explain how a working relationship is different from a personal relationship (1.1.1)

A working relationship is where you are placed with other people and work as part of a team, where each individual is working following professional codes of practise, towards the achievement of shared aims and objectives. You do not necessarily have to like the people you work with but you need to keep personal opinions and feelings to yourself. Mutual respect and understanding is a key factor in developing a good working relationship.

A personal relationship is a relationship formed through choice, with someone you like, who you share interests and feelings with. In personal relationships there isn’t any set rules or procedures to follow and you are able to voice your opinions.

2. Describe different working relationships in health and social care settings (1.1.2) There are many different relationships in health and social care settings, these include relationships between careers and service users, careers and other health care professionals, such as GP’s and nurses, careers and service users families and between colleagues and managements. For each of these you will develop a different type of working relationship, but you should always remain professional.

3. Describe why it is important to adhere to the agreed scope of the job role (2.2.1)

It’s important to adhere to agreed scope of your job role as you have agreed with your job description within your contract, so it’s your legal obligation to work within it. By following your job role you are working alongside your company’s policies and procedures and giving the best quality of care you can.

4. Outline what is meant by agreed ways of working (2.2.2)

Agreed ways of working means

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