1.1. Explain how a working relationship is different from a personal relationship
There are many differences between a working relationship from a personal relationship I a working relationship, there are set of rules that must be followed to, including the policies and procedures that are laid out by the employer. As an employee of the company, I am held responsible / accountable for my own actions and that I do not let my personal opinions or feelings affect the relationship.
1.2. Describe different working relationships in health and social care settings
Different types of working relationship could include the following: 1) person in need of support, 2) person’s family, 3) person’s friends, 4) colleagues/ work mates, 5) managers, 6) advocates, and 7) other care professionals.
2.1. Describe why it is important to adhere to the agreed scope of the job role - In my working relationship, I agree to follow the following: a. Job description: it outlines the responsibilities, duties, to which I am responsible to, including the working hours and rates of pay. b. Policies: it gives a broad outline for the way people should work and identifies the boundaries and it will often relate to laws. c. Procedures: it goes alongside the policies and procedures and explains in details how to perform day-to-day activities.
2.2. Access full and up-to-date details of agreed ways of working - It is important that I work to the agreed scope of my role as it is part of the employment contract that I have signed. Also, I should only do tasks that are agreed in the contract and that I am trained and qualified to perform or do it. For example, if I were asked to change a catheter bag and that I have not been trained to do it, it may cause harm to my service user and that I would be accountable for this, not just my employer. I SHOULD never do any task that I have no experience or training in as that task