Nvq3 Adult Social Care - Unit 206

Topics: Interpersonal relationship, Social work, International Federation of Social Workers Pages: 5 (1162 words) Published: August 22, 2013
Explain three differences between a working relationship and a personal relationship.

Three differences between a working relationship and a personal relationship are mainly the physical, verbal and non-verbal boundaries.

Working relationships are built and based on a common work related or ethic/ ethos basis and status. They usually have a strong moral and ethical bond that workers are bound to by code of conduct and often covered and protected by law an example of this would be personal, work related, information is protected by law.

Status, importance and it follows respect can be based on the position within that role for example given within the management structure = manager is responsible for supervisor and care worker.

Responsibility and roles are usually clear, defined and structured. Personal space and values should always be clear. Issues are usually dealt within guidance or there is an agreed way of working; this guidance may be generically written.

Personal relationships, however, are built on few clear structured or defined rules with family tree, interests; hobbies, values, experiences, beliefs and backgrounds the definitive factors. Power may come from a close personal relationship but respect does not always follow and must be earned. Many personal relationships are valued and conducted by socially acceptable boundaries coupled by the value, status and meaning to that relationship.

Some personal relationships may differ to others or be more important than others with language including restrictions (may include use of foul language and unpleasant expressions) based on trust. Words including swear words or gestures could have different meanings in different personal or social groups.

Personal relationships would use familiarity and time to understand what was and was not acceptable especially in some close relationships - often only those in the relationship understand the rules. Respect or status ‘who’s more important than who’ or who had/has more responsibility are often not clear or defined. Respect or importance is often created by and for both parties; this value may not be verbally spoken or written about. Similarly, issues and problems are not dealt with in a generic manner and responsibility or roles may be blurred.

It’s possible therefore to have a close colleague share no similar interests, beliefs and values and struggle to make conversation or find it difficult to share conversation outside of work related issues.

Give two examples of different working relationships in an adult social care setting:

Single agency-
Staff have same targets, aims, objectives and outcomes.

Common communication accepted and use of jargon known.

Accountability mainly the same.

Multi agency-
Staff are employed by different agencies or companies could be of different disciplines.

Communication could be different for example use of jargon. Targets, aims, objectives and outcomes may be far apart. Examples:
Social worker
Care worker
Ambulance service
Police officer

Partnership working-
To work together for a common purpose or aim although professional differences for example knowledge or accountability maybe worlds apart. Example
Dr- Health or profession accountability
Politician- party politics, votes
Accountants –money, funding and budgets

Explain why it is important that social care workers work in partnership with individuals using the service and their family.

It is important to work in partnership with individuals and their families to promote equality and ensure people have a say or make a choice about their provision or service to them.

By including the family they don’t feel overwhelmed by the experience and should help to voice their wishes or needs.

The family may provide important background information or support the individual to voice concerns or issues that they may not if on...
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