Unit 1 Health And Social Care Communication Analysis
Communication
Communication in a health and social care setting is important to improve a persons life and meet their needs. Communication between clients and carers form a bond so that the client can begin to trust the carer. Communication is also important for other reasons. Clients can tell carers how they feel, and inform them of any problems they are having. This communication usually occurs when the bond is already formed with the client and the carer. Communication helps the carer gain important information from a client such as their background information etc. It also helps the carer to understand the cleints needs better, and with this communication the clients needs can be respected.
In a Health and Social Care setting, there are things that may inhibit communication,. For example, if a client has a hearing difficulty this could cause a barrier to communication. Physical factors which help communication are;
Speaking Clearly
Good Body Language
Good eye contact …show more content…
The environment can play a big part to communication. If a carer is talking to a client and they are in a noicy, busy environment, they will not be able to communicate properly.
Body Language; If a carer is sat talking to a client with their arms and legs crossed, they would appear to look uninterested because they are giving off signals that they don’t want to talk. A carer should show they are interested in communicating by leaning forward and having an open posture.
Communication would also be affected if a carer did not make any eye contact. Eye contact helps to show that you are listening and understanding what the other person is saying.
Also, if a carer is leaning forward too much whilst taking to a client, they may be invading their personal space which could make the client feel awkward and insecure and inhibit communication.
Client
Communication in a health and social care setting is important to improve a persons life and meet their needs. Communication between clients and carers form a bond so that the client can begin to trust the carer. Communication is also important for other reasons. Clients can tell carers how they feel, and inform them of any problems they are having. This communication usually occurs when the bond is already formed with the client and the carer. Communication helps the carer gain important information from a client such as their background information etc. It also helps the carer to understand the cleints needs better, and with this communication the clients needs can be respected.
In a Health and Social Care setting, there are things that may inhibit communication,. For example, if a client has a hearing difficulty this could cause a barrier to communication. Physical factors which help communication are;
Speaking Clearly
Good Body Language
Good eye contact …show more content…
The environment can play a big part to communication. If a carer is talking to a client and they are in a noicy, busy environment, they will not be able to communicate properly.
Body Language; If a carer is sat talking to a client with their arms and legs crossed, they would appear to look uninterested because they are giving off signals that they don’t want to talk. A carer should show they are interested in communicating by leaning forward and having an open posture.
Communication would also be affected if a carer did not make any eye contact. Eye contact helps to show that you are listening and understanding what the other person is saying.
Also, if a carer is leaning forward too much whilst taking to a client, they may be invading their personal space which could make the client feel awkward and insecure and inhibit communication.
Client