"Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study, the various skills of Emotional Intelligence can be related with real situations. The various skills of Emotional Intelligence are Self awareness, self regulation, motivation, Empathy, social skill. People with high self-awareness are also able to speak accurately and openly-although not necessarily effusively or confessionally-about their emotions and the impact they have on their work. Self-regulation matters so much for leaders in such a way that people who are in control of their feelings and impulses are able to create an environment of trust and fairness. Motivations are driven to achieve beyond expectations-their own and everyone else’s. Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle but important ways. Social skill allows leaders to put their emotional intelligence to work. The process to achieve emotional intelligence through social skill is not easy. It takes time and, most of all, commitment. But the benefits that come from having a well-dv0020developed emotional intelligence, both for the individual and for the organization, make it worth the effort.
Emotional intelligence (EI) is the ability to understand and manage both your own emotions, and those of the people around you. People with a high degree of emotional intelligence usually know what they 're feeling, what this means, and how their emotions can affect other people. For leaders, having emotional
References: • Harvard Business Review • HRM Review • www.citehr.com • www.managementparadise.com