Emotional Intelligence

Topics: Emotional intelligence / Pages: 7 (1633 words) / Published: Dec 2nd, 2012
Emotional Intelligence
Within Management

When thinking of Emotional Intelligence (EI) we think of the three top observers: Daniel Jay Goleman, who is an author, psychologist, and science journalist. For twelve years, he wrote for The New York Times, specializing in psychology and brain sciences. The other is John D. Mayer whom is a psychologist at the University of New Hampshire. He is a personality psychologist. He co-developed a popular model of emotional intelligence with Dr. Peter Salovey. And Richard Boyatzis who is a professor of Organizational Behavior at Case Western Reserve University, and an expert in the field of emotional intelligence. These three along with others have bridged the gap between IQ and EI.
Emotional intelligence (EI) refers to the ability to perceive, control, and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim it is an inborn characteristic. A number of testing instruments have been developed to measure emotional intelligence, although the content and approach of each test varies. Emotional intelligence is critical to managing your behavior, moving smoothly through social situations, and making critical choices in life. There are four emotional intelligence skills and they group under two primary competencies: personal competence and social competence.
• Self-Awareness is how accurately you can identify your emotions in the moment and understand your tendencies across time and situation.
• Self-Management is how you use awareness of your emotions to create the behavior that you want.
• Social Awareness is how well you read the emotions of other people.
• Relationship Management is how you use the first three emotional intelligence skills to manage your interactions with other people.
Emotional Intelligence measures a core set of social and emotional abilities. How well we develop and use these abilities greatly

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