Task A Question and Answers
Ai Identify four different reasons why people communicate.
- To express ones emotions.
- To be sociable and interact with others.
- To put ones opinion across.
- To share information.
Aii Explain how effective communication can effect relationships in a adult social care setting between:
a) colleagues and other professionals
Good communication skills are required to develop positive relationships with colleagues and professionals, so they are able to share information and provide a positive and effective service for others, so Individual needs will be met.
b) Individuals using the service and there carers.
Effective communication will provide good relationships with people using the service and their carers. It is important that this occurs so service users are kept informed about their care so they can express their needs, views and opinions and therefore feel comfortable within the environment they are in.
Aiii) Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
- Care plan or individuals records.
A care plan can provide al the information required to meet an individuals communication and language needs. New information can be added for a more effective source and it can be referred to when ever required.
- Family and carers
Family and carers will have a more hands on knowledge of what communication and language requirements are needed , gained over a long period of time/ They will be able to share their own personal experiences and provide any other information needed to meet the individuals needs.
By observing someone closely you can determine an effective way of communicating and which methods are used and if required how to use individuals communication aids, therefore