Building Rapport

Topics: Nonverbal communication, Rapport, Sign language Pages: 2 (401 words) Published: September 7, 2011
1: What is Rapport?

rapport is about getting alongside someone, making a connection that allows them to feel that i am interested in their story. Therefore, people can build a climate of trust and respect.

•Rapport is the foundation of communication.
•Rapport is about trust and confidence.
•Rapport is the ultimate tool to improve relationships wether in the family setting, in love affairs, in work context with colleagues, the boss or an employee. 2: What are some of the advantages of establishing rapport?

•Rapport reduces the differences between you and your client, and building your similarities. •Rapport reduces tension. It allows people to be more open to your message, more likely to accept your logic and facts, and be ready to respond favorably to your proposed actions. •Rapport brings up a positive outcome through the trust built whether at a meeting trying to get your ideas across, trying to persuade someone to give you a discount,

trying to make an impression on someone.

3: How might you build rapport?

•Matching your body language (i.e., posture, gesture, etc.) •Maintaining eye contact
•Matching breathing rhythm
•Giving gifts or doing favors without asking for something in return triggers feelings of obligation •Matching the tone, tempo, inflection, and volume of a person's voice Being a good listener
4: How does eye contact help with building rapport?

Good eye contact is crucial for effective nonverbal communication. It lets the person know you are interested in what he or she has to say. Without that eye contact, it will be difficult, if not impossible, to connect with others. This can help support the rapport building process.

5: How can silence be positive when you are building rapport? Why?

Silence is an important aspect of verbal communication. it allows people space to reflect on what is being discussed. If you find silences...
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