TDA 3.1-1.2 Explain the principles of relationship building with children, young people and adults. There are various factors which contribute to the development of positive relationships with others. The principles of relationship building can be broadly divided into several categories, the key ingredient being the need for effective communication. The basic aim is to make one feel comfortable and secure in our company. Body language, facial expressions and gestures are also crucially important in effective communication. In order to build positive relationships with other individuals we must show respect, form the simple ‘please’ and ‘thank you’ to listening to peoples point of view. This is particularly important to remember when communication with people from different cultures who may have other beliefs and values from your own. You should ensure that you acknowledge and respect the values of others at all times. Being considerate is also an important factor when building positive relationships having empathy and trying to understand others situations for instance, there are times when we are all under some form of pressure and act out of character, its during such times that there is a need to understand what may have caused such a response and to be sympathetic to the persons situation. Consideration also involves keeping promises, honouring commitments and maintain confidentiality when appropriate. To keep a positive relationship with a person it is always good to remember issues that they have told you so it shows them that you was paying attention when they confided in you the first time and to keep it to yourself unless they have told you otherwise. Another factor in establishing positive relationships is take the time to listen to people, give advice if it is needed or asked for, be clear on information you give as it sometimes can be taken in a different way.
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