Care Assistant
Identify different reasons people communicate?
People communicate to achieve specific goals in their life.
People want to make emotional or behaviour change in others, want to change theirs behaviour , their feelings.
We communicate to express our thoughts, feelings, opinions
Effective communication are skill of observation, listening, and talking.
Communication is about almost all our social life, our interaction with friends, teachers, parents, others professionals and everybody around us. Humans are social creatures for whom communication and cooperation skill are vital for survival.
Explain how communication affects relationship in work settings?
Clear and correct communication in work place are very important especially in care settings.
Correct communication with patients build good relation with them. Effective communication with other professionals and/or parents are very important as it build our relationship in a Team and professional picture of our work place.
Communication also instills a sense of friendship between people.
Describe the factors to consider when promoting effective communication?
Opisać czynniki, które należy uwzględnić przy promowaniu skutecznej komunikacji? (PL)
Effective communication in more than 90% are non verbal communication.
The factors important in communication are:
Eye Contact . By eye contact we could recognize emotion of the person we communicate with. We could show our interest in person situation. Eyes give the information of joy, excitement, fear and uncertainty
Face expression – give us complex information and it's very easy to read.
Face could show wide range of emotion from happy, optimistic, joyful to aggressive, anxious, sad and negative.
Voice tone – can bring person to calm or build anger or even aggression. This is very important to know how our voice tone can work and influence other part.
Body movements – indicate we are tired, bored, sad or happy.
Posture – during conversation can
People communicate to achieve specific goals in their life.
People want to make emotional or behaviour change in others, want to change theirs behaviour , their feelings.
We communicate to express our thoughts, feelings, opinions
Effective communication are skill of observation, listening, and talking.
Communication is about almost all our social life, our interaction with friends, teachers, parents, others professionals and everybody around us. Humans are social creatures for whom communication and cooperation skill are vital for survival.
Explain how communication affects relationship in work settings?
Clear and correct communication in work place are very important especially in care settings.
Correct communication with patients build good relation with them. Effective communication with other professionals and/or parents are very important as it build our relationship in a Team and professional picture of our work place.
Communication also instills a sense of friendship between people.
Describe the factors to consider when promoting effective communication?
Opisać czynniki, które należy uwzględnić przy promowaniu skutecznej komunikacji? (PL)
Effective communication in more than 90% are non verbal communication.
The factors important in communication are:
Eye Contact . By eye contact we could recognize emotion of the person we communicate with. We could show our interest in person situation. Eyes give the information of joy, excitement, fear and uncertainty
Face expression – give us complex information and it's very easy to read.
Face could show wide range of emotion from happy, optimistic, joyful to aggressive, anxious, sad and negative.
Voice tone – can bring person to calm or build anger or even aggression. This is very important to know how our voice tone can work and influence other part.
Body movements – indicate we are tired, bored, sad or happy.
Posture – during conversation can