A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute
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A Case Study in Creative Approaches to Customer Satisfaction Surveys Background The Washington Suburban Sanitary Commission (the Commission or WSSC) is a bi-county agency in Maryland established to provide water supply and wastewater treatment services for approximately 1.7 million people in Montgomery and Prince George’s Counties. WSSC has a service area of almost 1‚000 square miles‚ and serves about 430‚000 accounts. Ascellon’s work on this project was guided by three critical objectives that
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CUSTOMER SATISFACTION AND LOYALTY IN LOGISTICS SERVICES @ DHL EXPRESS (I) PVT LTD A PROJECT REPORT Submitted in Partial fulfillment of the degree of requirement for the award of MASTER OF BUSINESS ADMISTRATION (Marketing & HR) Submitted by GAURAB DUTTA Registration No: P07BA126 Under the guidance of Dr. S. Lalitha Prof. in Management Studies BHARATH UNIVERSITY SCHOOL OF MANAGEMENT STUDIES Chennai 600073 India May 2009 School of Management Studies 173‚ Agaram
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Brief History: GREAT LIFE FINANCIAL ASSURANCE CORPORATION Great Life Financial Assurance Corporation was incorporated in the Philippines and registered with the Securities and Exchange Commission (SEC) on February 24‚ 1997 to carry on the business of life insurance. The Company is 50%-owned by Nippon Life Insurance Company‚ Inc.‚ a company based in Osaka‚ Japan‚ 30%-owned by Great Pacific Life Assurance Corporation (Grepalife)‚ an insurance company‚ and 20%-owned by Rizal Commercial Banking
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handling financial risk is insurance. Delta Life Insurance Company Limited was incorporated in November 10‚ 1986 and is mainly engaged in Ordinary Life (OL)‚ Group Insurance (GI)‚ Health Insurance (HI) business and non-traditional micro insurance business under the name of Gono-Grameen Bima (GN-GRB). The Company is a publicly traded Company and its shares are listed on the Dhaka Stock Exchange and Chittagong Stock Exchange. However‚ we have prepared this report on Delta Life Insurance Co. Ltd‚ which is one
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ON (CRITICAL ANALYSIS OF VODAFONE CUSTOMER SATISFACTION SURVEY) [pic] Prepared and Presented to: Under The Guidance Of : Company’s Guide:- Faculty Guide:- Rahul Srivastava Swati Priya (Sr. Sales Manager) (Submitted in the partial fulfillment for the award of the degree of Master Of Business Administration from G.B Technical University‚ Session-2009-2011) Submitted By :- BIPIN SINGH Roll No. 0914170013 (MBA III Sem.) [pic] Sagar
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COLLEGE [DEPARTMENT OF MANAGEMENT STUDIES] A Project Proposal on “EMPLOYEE SATISFACTION TOWARDS PRODUCT AND SERVICE” At Big Bazaar‚ Hubli Submitted in fulfillment of the requirement for the award of Bachelor degree of BUSINESS ADMINISTRATION During the academic year 2010-2011 SUBMITTED BY KAVITA.S.MISHRA 5TH SEMESTER Exam no.O7101009 INSTITUTE HEAD: COMPANY HEAD: Mr.B.B.Biradar
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Introduction INDUSTRY PROFILE A) HISTORY OF INSURANCE Almost 4‚500 years ago‚ in the ancient land of Babylonia‚ traders used to bear risk of the caravan trade by giving loans that had to be later repaid with interest when the goods arrived safely. In 2100 BC‚ the Code of Hammurabi granted legal status to the practice. That‚ perhaps‚ was how insurance made its beginning. Life insurance had its origins in ancient Rome‚ where citizens formed burial clubs that would meet the funeral
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employee job satisfaction and employee performance is very important research topic because it is determine the employee’s feeling and progress and it is also very important subject for the any kind of the organization. The commonly held opinion is that “A satisfied worker is a productive worker”. A satisfied work force will create a pleasant atmosphere within the organization to perform well. Hence job satisfaction and employee performance has becomes major topics for research studies. The specific
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12-14 II. Chapter – 2 Company profile 14-24 III. Chapter – 3 Summary 25-26 IV. Chapter – 4 Product profile 27-31 V. Chapter – 5 Objectives of study 32-33 VI. Chapter – 6
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