Customer satisfaction with online banking services 1 Customer satisfaction with online banking services M.Tayyeb Masood Waqar Ahmed Author‚ Faculty of Management Sciences Muhammad Ali Jinnah University‚ Pakistan Abstract The study seeks to discover‚ what will be the main factors in customer satisfaction of electronic banking services in Pakistan? This paper inspects and study the most important factors in e-banking services in the Pakistan and customer„s evaluation of the electronic
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7 Reasons Why You Should Always Have Travel Insurance There are certain types of travellers who see travel insurance as a needless expense. For them‚ a little positivity is enough to warrant a smooth‚ incident-free travel. In an ideal world‚ not a single aspect of one’s travel plans will go wrong. More often than not‚ though‚ unexpected events get in the way of an otherwise well thought out trip. Before you decide to skip on insurance on your next trip‚ consider the following reasons why having
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with conceit or disdain. James Hurst short story “The Scarlet Ibis‚”pride is the perspective of Brother‚ a young man whose pride becomes a destructive force in his life. He uses the tragic relationship of two brothers to demonstrate the themes of pride. The memory of which will keep Brother on the alert for pride for the rest of his life. “When Doodle was five years old‚ I was embarrassed at having a brother of that age who couldn’t walk.” (346) He thinks he can’t be proud of himself if Doodle
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service industry like banking‚ the quality of the service acquires significance in the sustained business growth . The quality of the service rendered by bank has a significant bearing on the psyche of the customer. The relationship between a bank and its customer is not a one time‚ transitory relationship ‚ but a relatively permanent and enduring one . “ Customer is the most important visitors in our premises. He is not dependent on us. we are dependent
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Research Proposal Sample on Vodafone UK Customer Satisfaction Introduction In the business industry‚ it is important to gather customer to make the product and services sold. Therefore‚ keeping a customer is difficult in the business when it is in the starting stage. A business will find it harder to find prospective and loyal customer when operating abroad. And because of the economic problem that many countries are facing now‚ another challenge was revived; how to keep the customer
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coworkers. All of the listed cases demonstrate how difficult it is to violate an established social structure‚ even when following the social structure violates personal morals. Milgram’s findings‚ as read in the article “If Hitler Asked You to Electrocute a Stranger‚ Would You?”‚ apply to the first case of a manager and her fiancé ordering a teenage girl to strip and her following their commands. Milgram’s data suggested that humans are obedient even to the extent of blindly following authority. His
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Consultant Report M. C. B NYU University December 07‚ 2010 Abstract This report was prepared for DM who is the Patient Care Director of 5 Central. In the attached report I evaluated the performance of 5 Central – an antepartum unit at Hospital. Taking into account the role that patients‚ family members and healthcare professionals share‚ I evaluated the performance measures used on 5 Central. My assessment of the unit involved assessment of various performance reports and conducting
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the Study Filipino’s have been given a chance to finally choose groceries business and minimart across the country. One of the pioneer groceries in town is the Consumers Minimart Inc. formerly named Caragan. Ever since Consumers Minimart Inc. experienced a lot of competitors on their times‚ minimart is still existing and alive. At this time many establishments exist like CSI‚ Royal Mall‚ Save More‚ but the Consumers Minimart Inc. is still having a profit and their loyal customers were
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A PROJECT REPORT ON “A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI” Submitted to Pt. Ravishankar Shukla University‚ Raipur In the partial fulfillment for the awarded of the degree Bachelor of Business Administration Session 2009 – 2012 Submitted By: VIKASH GAVEL
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review is the area of Customer Satisfaction. The authors job is as a Customer Care Manager for Senator Windows for the past 15 years. The area of interest is therefore centred on the elements required to achieve the required level of customer satisfaction and also the methods that can be used to effectively measure it. Scope It would be desirable to limit the scope of the research to industry sector and geographies for the industry sector relevant to the authors business. However‚ this would
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