business 1.1. The main products and services The products of Mcdonalds are fast foods of wide range of choices‚ such as: hamburgers‚ chicken‚ french fries‚ soft drinks‚ coffee‚ milkshakes‚ salads‚ deserts and breakfast with varies of famous in the world brands (Big Mac‚ Quarter Pounder with Cheese‚ Filet-O-Fish‚ Chicken McNuggets‚ Chicken Selects‚ Snack Wraps‚ McFlurry‚ McCafe‚ …) which meet requirement of customers of different ages. Mcdonalds fast foods have became necessary daily foods for the numbers
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McDonalds TABLE OF CONTENTS INTRODUCTION 01 HUMAN RESOURCE ANALYSIS 09 JOB ANALYSIS 10 PLANNING AND FORECASTING 18 RECRUITMENT 20 SELECTION 22 TRAINING 29 DEVELOPMENT 34 PERFORMANCE APPRAISAL 36 COMPENSATION 38 INCENTIVES 42 BENEFITS 44 EMPLOYEE RELATIONS 45 CONCLUSION AND RECOMMENDATIONS 50 Human Resource Management Project McDonalds UNIVERSITY OF CENTRAL PUNJAB KUBRA ASLAM L1S08BBAM2020 MARYM ATIQ L1S08BBAM2032 KHADIJA BUTT L1S08BBAM2024 PROJECT MCDONALDS SUBMITTED TO PROF. R. SHAKOOR
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In the late 1940s‚ Dick and Mac McDonalds were searching for a way to improve their little drive-in restaurant in San Bernardino‚ California. They invented an entirely new concept based upon speed service‚ low prices‚ and big volumes. Word of its success spread quickly and in 1952 they had more than 300 franchising inquires a month from all over the country. McDonald’s is now the largest and best-known foodservice retailer and one of the two best-known and powerful brands in the market. With more
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the age group of 23-28. Most of these people from this age group were either students or working people with lesser social obligations. There were very few respondents in the 18-22 age group‚ who are mainly students‚ and even fewer respondents from the above 28 years age group who represent the working class. Importance of various parameters in fast food restaurants We asked respondents to judge McDonalds on the parameters taste of food‚ speed of service‚ cleanliness‚ ambiance and value for money
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Samantha Lawson March 20‚ 2013 BUSN 420 OL McDonald ’s: Customer Driven What does it mean to be customer driven? One Fortune 500 Company that lives to please and satisfy their customers is‚ McDonald ’s. According to the article The Ray Kroc Story (2012)‚ McDonald ’s passion for quality and customer service all began with a man named Ray Kroc (p.1). In 1954‚ Ray came across a restaurant in San Bernardino‚ California run by brothers Dick and Mac McDonald. He was immediately captivated by how effective
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McDonalds Appraisal System Question 1 & 2: McDonalds use a 360 degree appraisal system (Ward 1995) where all the information on performance and feedback is derived from a number of stakeholders within the company. The existence of an appraisal program indicates to an employee that the organisation is genuinely interested in their individual performance and development. This alone can have a positive influence on the individual’s sense of worth‚ commitment and belonging. McDonald ’s introduces
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MCDONALD’S LEADERSHIP PRACTICES McDonald’s: a name synonymous with fast food‚ quality and innovation. McDonald’s is known worldwide for its Golden Arches symbol and its mascot‚ Ronald McDonald. Two brothers from Southern California‚ Dick and Maurice McDonald‚ started operating a hot dog/hamburger stand at the Monrovia Airport. Eventually outgrowing that location‚ they moved the stand to San Bernadino. Realizing that hamburgers were their most popular product‚ the brothers reinvented their
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Rational for the chosen organization I have chosen McDonald food chain in Sri Lanka. McDonalds is a growing and known brand in the world in the fast food industry. They are basically into burgers‚ French fries‚ milkshakes‚ salads‚ desserts‚ Drinks. Fast food chains are rapidly spreading across the world in every country‚ and it’s becoming popular in Sri Lanka as well. McDonalds commenced its operations in Sri Lanka in 2003 where the franchising power was held with Abans pvt ltd. This Marketing
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Chapter 1: Introduction 1.1 Company (i) Company Background McDonald’s is the leading global foodservice retailer with more than 34‚000 local restaurants serving nearly 69 million people in 119 countries each day. While Ray Kroc was the founder of McDonald. The story of McDonald’s first began in 1955 when Ray Kroc opened the first restaurant in Des Plaines‚ Illinois. It then grew on to be a worldwide corporation spanning 117 countries and serving more than 60 million customers everyday. In December
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Case Summary: McDonald’s “Senior” Restaurant McDonalds is one of the world’s largest fast food chains serving millions of customers everyday. The main reason for their success is the fact that McDonalds adapts its products to fit the local markets. It is a truly ’Global’ corporation. The manager of this particular location faces a unique dilemma. She has a loyal clientele that visits regularly - seniors. Owing to the affinity of the staff with its customers‚ the seniors stay longer. Over
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