CASE STUDY QUESTIONS 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and customer clearance documentation. Processing: The data are transmitted to a central computer and stored for retrieval. Data are also reorganized so that they can be tracked by customer account‚ date‚ driver‚ and other criteria such as the
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1a.describe UPS United Parcel Service of America‚ Inc.‚ is an American global package delivery company -founded in 1907 -headquartered in Sandy Springs‚ Georgia‚ USA. -It delivers more than 15 million packages a day -to 6.1 million customers -in more than 220 countries 1a. describe UPS World most admired companies (Fortune‚ 2013) Rank in delivery-1 1a.describe UPS UPS product: Transportation services (domestic and international package delivery) +specialized transportation +logistics +financial
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Case Study: UPS ( page 54) 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and customer clearance documentation. Processing: The data is transmitted to a central computer and stored for retrieval. Data is also reorganized so that it can be tracked by customer account‚ date‚ driver‚ and other criteria. Outputs:
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Organizational Leadership UPS Case Study 1. Jovita Carranza used various skills throughout her career at UPS that developed her into a great a leader. Jovita was always eager to accept new challenges as well as opportunities. She was not picky about the opportunities she was given and accepted them because she knew she could learn from them. She surrounded herself with other employees that shared the same dedication and vision of the company‚ which made teamwork very effective. One
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Systems in Global Business Today Case 1: UPS Global Operations with the DIAD IV Tags: UPS global operations; handheld computers; wireless mobile platform; digital firm; integration of business; customer value generation. Summary How IT drives the UPS operation worldwide. Using smart people and smart technology‚ UPS delivers over 14 million packages daily to 200 countries and territories‚ requiring the talents of 70‚000 drivers who are wirelessly connected to UPS main databases located in seventeen
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Case Study Questions 1. What are UPS "Smart Labels?" What role do they play in UPS operations? The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. One of the key elements of the smart label is the barcode. The information contained in a smart-label barcode can benefit you significantly. Among these‚ a UPS Smart Label provides you with the following: Increased reliability‚ since the barcode contains data imported directly from your system
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of them‚ such as UPS Trade Direct or Automated Shipment Processing. Explain how you or your business would benefit from the service. United Parcel Service (UPS) started out in 1907 with intention to serve people with best services and lowest rates. UPS is a company that delivers packages and also documents to more than 6.1million customers in more than 200 countries around the world. “UPS’s primary business is the time definite delivery of packages and documents worldwide. UPS provides lot of services
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UPS Case Study 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? 1) The inputs of the package tracking system are information about senders and receivers‚ such as their names and addresses‚ the weights of packages‚ the contents of the packages‚ the pick up dates‚ the type of services (ground shipping‚ overnight shipping‚ etc.) and customers’ signatures. 2) The system then processes those information to calculate and compare delivery routes for each driver
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lack some of the usability that other platforms have‚ it makes up for it with features like the Audioblogger service which allows you to create audio recordings for your blog using your phone. Blogger is also useful in that you can upload it to your own website‚ meaning visitors to your site won’t even know you’re using it as a platform. 3. Movable Type— Movable Type is a powerful blogging tool‚ but perhaps not the easiest to set up and use. It does‚ however‚ offer pretty much every feature you could
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CASE STUDY – UPS – United Parcel Service Inc. US$42.6 Billion This article is excerpted from E-Volve-or-Die.com: Thriving in the Internet Age Through E-Commerce Management‚ by Mitchell Levy (New Riders Publishing‚ 2000‚ ISBN 0-7357-1028-7). www.ups.com History of Transformation UPS has been in the package delivery business for 95 years‚ providing services to businesses and consumers worldwide in more than 200 countries. In 1994‚ UPS began to investigate the potential of e-commerce and started
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