Unit 207 Theory: Use Electronic Message Systems 1.1 Describe the main types of electronic messages The main types are answering machines/phones. This is what we use primarily. There is also instant messaging such as digital conferences‚ email‚ text messages that can be delivered to our office phone and email. On an answering machine‚ the customer calls the number‚ and upon not being able to get through to the number‚ they leave a message‚ which can be replayed later‚ pending
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Unit 5 P4‚ M1 and D1 This essay will explain the physiologies of the respiratory system and the cardiovascular system and how they work in the metabolism of energy in the body. The respiratory system The respiration system is the process of supplying oxygen to the cells so that cells can metabolise energy. The main functions of the respiratory system are to maintain oxygen supply to cells‚ to remove water from the body‚ and to remove carbon dioxide from the body. It is divided into four sections
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Unit 8 1.1 I have identified some of the H&S legislation that has to be followed in the Health and Social care setting Health and safety at work act1974‚ Management of H&S at work regulations 1999‚ Manual Handling Operations Regulations 1992‚(RIDDOR)‚ Control of Substances Hazardous to Health Regulations 2002 (COSHH)‚ Food and Safety act 1990‚ General Food hygiene Regulations 1995‚Disabilaty Discrimination Act 1995 mental health Act 2007 and Health Safety and Welfare Regulations 1992.
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value: 10 9 Values and planning in social care This unit looks at how social care services need to acknowledge the uniqueness of each individual‚ and plan and deliver support services in a holistic way to ensure that all the individual’s needs are met. By completing a range of activities you will develop an understanding of the diverse nature of the people who are receiving care and some of the ethical issues that can arise in health and social care settings. This will involve recognising the rights
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Unit: 504: Develop health and safety and risk management policies procedures and practices in health and social care (M1) 1.1 - Explain the legislative framework for health‚ safety and risk management in the work setting. The Health and safety at Work etc. Act 1974 is the major piece of the health and safety legislation in Great Britain. It provides the legal framework to promote‚ stimulate and encourage high standards. The Act‚ when first introduced‚ provided an integrated system dealing with
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Heal and safety social care Explain how a working relationship is different from a personal relationship 1. A working relationship is different because of boundaries‚ professional codes of conduct‚ employer policies and procedures. In your working relationship you would be friendly have a different approach treat with equality you would know your role and responsibility you would not share personal information as you friends. 2. You work with different people doctors family colleagues give examples
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implementing duty of care in health‚ social care or children’s and young people settings. Task C Ci) Organisational requirements for dealing with complaints The setting should have Concerns and Complaints Policy in place. The main aim of it is to ensure that complaints procedure is properly and effectively implemented and that service users feel confident that their complaints and worries are listened to and acted upon promptly and fairly. When dealing with complaints the setting are to ensure
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Demonstrates the understanding of how to interact and communicate with adults The right way to approach a parent/ adult is to keep calm at all times also to respect them like they should respect you. As a carer for their children you should always agree with their opinions even if they are not right but they are entitle to their say in things. If you do not understand an adult/parent you should apologize and ask them to repeat themselves. Also never make a value of judgement about
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Diploma in Leadership for Health and Social Care Services Unit: 654 Manage disciplinary processes in health and social care or children and young people’s settings. 1. Understand how to manage disciplinary processes in relation to health and social care or children and young people’s settings 1.1 Explain how legislation‚ organisational policies and procedures relate to disciplinary processes. Disciplinary rules and procedures provide guidance to employees on the standards and conduct expected of
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Unit 22... Understanding the Context of Supporting Individuals with Learning Disabilities. 1.1 Identify Legislation and policies that are designed to promote the human rights‚ inclusion‚ equal life chances and citizenship of individuals with learning disabilities. Human Rights Stereotyping labelling Discrimination Anti Discrimination Oppression Anti Oppression Valuing people Mental Capacity Act Human Rights Act 2000. No Secrets – Guidance published by the Department
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