Abdullah Younus younus.abdullah@ymail.com EMN 502 PROJECT QUESTIONS 1. Why is service quality more difficult to define than product quality? -While service and production share many attributes‚ services have more diverse quality attributes than products. For example‚ product like a personal computer is typically evaluated on its merits‚ and it makes little difference to the user whether the person that assembled the computer was in a bad mood the day the computer was made. Service
Premium Quality management ISO 9000 Quality management system
Textile Exam Notes Chapters 6‚7 and 8 * Generic Names – Similar chemical composition * Cross-dye able fibers – NOT colored * Trade Names- Company Name * Three General Steps of spinning process: P-Prepare4 dope/melt E- Extrude S- Solidify * Fiber Size largest to smallest: Macrofiber Microfiber Ultrafine Nanofiber * Microfiber-Strength * Ultrafine Microfiber – Technical Application Nanofiber * Dope- raw materials dissolved * Melt- polymer
Premium Fiber Chemistry Fibers
Course: PM104 – Strategic context of Project Management Final Exam Date Submitted: 10th December 2012 Course leaders: Prof. Vasileios Paliktzoglou and Mr Alin Stefaniu Table of Content Risk Management……….………………………………………………...…….…….3 * Case study analysis……………………………………………………….…....3 * Risk Management planning………………………………………………..….4 * Risk identification.……………………………………………………….…..…4 * Qualitative Risk Analysis…………………………………………………...….4 * Quantitative Risk Analysis………………………………………………
Premium Project management Risk management Risk
| 2013 | | SDM IMD | [SSLM Group Assignment: Hindalco Industries] | Submitted By Karan Dave Abhishek Pal Rishi Gandhi Sourdeep Basu Vamsi Krishna Harsh Singh Submitted By Karan Dave Abhishek Pal Rishi Gandhi Sourdeep Basu Vamsi Krishna Harsh Singh | Contents Introduction 1 History 1 HINDALCO & ITS SUBSIDIARIES/JVs 2 Products & services offered 2 Key Financials 3 Awards and Significant Achievements 5 Stock movement during the span of 2000-2013 7
Premium Aditya Birla Group Aluminium Electrolysis
Words I must figure out for first business law exam Percurian Nexus – link or linkeages. Caveat Emptor Causa mortis Marbury v. Madison Judgement Enforceability Order Administrative court Civil law Common law Defendants Express powers Implied powers Equity Original jurisdiction Trial court Uniform commercial code Substantive law Statutory law Precedence Plaintive Fixity Appellee Stare decisis Caveat ven ditor Quid pro quo Old bitor dictum Ras judicata Ratio de ci dente Law – and between individuals
Premium Law Common law
FINANCE 1613 FINAL EXAM NOTES CHAPTER 1 Basic Concepts Forms of Business Organisations Sole Proprietorship Advantages - business owned by one person. It is simple and easy to start and the owner keeps all the profits. Disadvantages: difficult to raise large sums of finance‚ unlimited liability‚ difficult to transfer ownership‚ taxed at personal income rate. Partnership – business organization owned and operated by two or more individuals or entities. Can be General (all partners share in
Premium Finance Corporation Business law
article emphasis on TQM in Education. TQM is a philosophy and system for continuously improving the services and/or products offered to customers(Ron Fitzgerald‚2004). Now that the technologies of transportation and communication have replaced national economic systems with a global economy‚ nations and businesses that do not practice TQM can become globally non-competitive rather rapidly. This march towards non-competitiveness can be avoided if citizens are helped to become TQM practitioners. Therefore
Premium Total quality management Quality management
Both TQM and BPR are customer-oriented. They both aim on improving the customer satisfaction. Also‚ they both suggest thinking outside in. On the other words‚ they both suggest to think from the customer’s viewpoint. Also‚ both TQM and BPR are process-oriented. They both target to alter the processes‚ but not just on the product. Moreover‚ they both take team approach. Nearly all BPR projects are initiated by top-down approach. Since BPR would results great changes‚ staff resistance is obvious.
Premium Management Human resource management Customer service
EXAM 1 REVIEW NOTES Tuesday‚ February 18‚ 2014 8:54 PM Polakowski (Lecture 1 and 2) Human Nature/State of Nature If left to their own devices (no government)‚ how would people behave? Hobbes State of nature is a state of war There would be no regulation of goods‚ services‚ infrastructure‚ awareness of worldly surroundings‚ etc. Locke Living with no government is the proper state of nature A "common judge with authority puts all men in a state of nature" Rousseau "man has no idea
Premium Political philosophy Democracy Government
LITERATURE REVIEW a) The Fundamental Principles of TQM (Improvements and Development In the Public Service – Report by Tan Sri Dato’ Seri Ahmad Sarji Bin Abdul Hamid‚ Chief Secretary To The Government). Government departments can practice TQM successfully if they have a conducive work environment. The conducive environment will foster the development of a quality culture which will then become a way of life in the organization. To create such an environment‚ Government departments
Premium Quality management Quality assurance Government