COBIT 3rd Edition ® Framework July 2000 Released by the COBIT Steering Committee and the IT Governance InstituteTM The COBIT Mission: To research‚ develop‚ publicise and promote an authoritative‚ up-to-date‚ international set of generally accepted information technology control objectives for day-to-day use by business managers and auditors. AMERICAN SAMOA ARGENTINA ARMENIA AUSTRALIA AUSTRIA BAHAMAS BAHRAIN BANGLADESH BARBADOS BELGIUM BERMUDA BOLIVIA BOTSWANA BRAZIL BRITISH VIRGIN
Premium Internal control COBIT Management
A STUDY ON EXTENT OF EMPLOYEE ENGAGEMENT (A STUDY CONDUCTED FOR WNS) PROJECT REPORT SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS TWO YEAR POST GRADUATE DIPLOMA IN BUSINESS ADMINISTRATION By PREETI AGARWAL Under the Guidance of PROF. MANIKA Mount Carmel Institute of Management Banglore 560 052 2010- 2012 Certificate Certified that this dissertation is based on an original project study conducted by Ms. Preeti Agarwal under my guidance. She has attended all the
Premium Human resource management Management Human resources
POSITIVE ORGANIZATIONAL MORALE: BENEFITS OF STRATEGIC EMPLOYEE APPRECIATION Business Management ABSTRACT Employee is a key element of the organization. The success or failure of the organization depends on employee performance. Therefore‚ organizations are investing huge amount of money on employee development. The purpose of this study is to understand the importance of employee appreciation and how it directly relates to job performance in the workforce. This study will investigate the
Premium Management Motivation Organizational studies and human resource management
ABSTRACT Employee Retention is the biggest challenge that Human Resource Management is facing today. The uncertainty of a changing economy‚ increasing competition and diversity in the workplace has compelled the organizations to hold on to their top performers at whatever cost they have to pay. It is a very difficult task for the recruiters to hire professionals with right skills set all over again. Thus the focus has shifted from numbers’ to ‘quality’ and from ‘recruitment’ to ‘retention. So
Premium Human resource management Business intelligence Capability Maturity Model
Additionally‚ empowerment provides the employees a sense of responsibility that allows them to have control over certain situations. Employees are most likely to take initiative and have pride in their craft when they are empowered with responsibilities. Also‚ this is a
Premium Management Leadership Organizational studies and human resource management
“Employee Satisfaction in Kotak Mahindra” Certificate This is that the project titled “Employee Satisfaction in Kotak Mahindra” is an academic work done by “Amit kumar shah” submitted in the partial fulfillment of the requirement for the award of the Degree of BBA from MAIMS .It has been completed under the guidance of MR. JAGAT JYOTI BARUA . We are thankful to Kotak Mahindra for having allowed our student to undergo project work training . the authenticity of the project work will be examined
Premium Financial services Kotak Mahindra Bank Bank
CHAPTER-1 INTRODUCTION TO STUDY INTERODUCTION TO STUDY: THEORETICAL FOUNDATION Introduction In a competitive marketplace where business compete for customers‚ customer satisfaction is seen as a key differentiation and increasingly has become a key element of business strategy. Customer satisfaction refers to extent to which customers are happy with the products and services provided by a business. Customer satisfaction levels
Premium Respiratory system Customer service Customer
Strategy‚ competitiveness and productivity Lina Vallejo Florida National College Operations Management March 13‚ 2010 Dr. Harvey J. Weiss Strategy‚ Competitiveness‚ and productivity Strategy Organization strategy has a major impact on operations management depending on the variations for operations and supply chain. Operations strategy can have a major influence on the competitiveness of an organization and when it is properly applies and well executed‚ there are good chances that the
Premium Management Operations management
1.1 Introduction- Employee Engagement Employee engagement is the level of commitment and involvement an employee has towards their organization and its values. An engaged employee is a person who is fully involved in‚ and is enthusiastic about‚ his or her work. Such employees are attracted to‚ and inspired‚ committed and fascinated by their work. The age old business dictum goes that ‘satisfied employees create satisfied customers’ by constantly striving for the best‚ contributing to the bottom
Premium Employment Engagement The Work
dissatisfaction or injustice which an employee experiences about his job and its nature‚ about the management policies and procedures. It must be expressed by the employee and brought to the notice of the management and the organization. Grievances take the form of collective disputes when they are not resolved. Also they will then lower the morale and efficiency of the employees. Unattended grievances result in frustration‚ dissatisfaction‚ low productivity‚ lack of interest in work‚ absenteeism
Premium Management Employment Organization