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employee satisfaction
“Employee Satisfaction in Kotak Mahindra”

Certificate
This is that the project titled “Employee Satisfaction in Kotak Mahindra” is an academic work done by “Amit kumar shah” submitted in the partial fulfillment of the requirement for the award of the Degree of BBA from MAIMS .It has been completed under the guidance of MR. JAGAT JYOTI BARUA . We are thankful to Kotak Mahindra for having allowed our student to undergo project work training . the authenticity of the project work will be examined by the viva examiner which includes data verification ,checking duplicity of information etc. and it may be rejected due to non fulfillment of quality standards set by the institute.

Mrs.SHIKHA SHARMA

ACKNOWLEDGEMENT

I would like to take an opportunity to thank all the people who helped me in collecting necessary information and making of the report. I am grateful to all of them for their time, energy and wisdom.
Getting a project ready requires the work and effort of many people. I would like all those who have contributed in completing this project. First of all, I would like to send my sincere thanks to MR JAGAT JYOTI BARUA for his helpful hand in the completion of my project.

EXECUTIVE SUMMARY
This dissertation was researched to find the satisfaction level of employees in Kotak Mahindra. The objective of this research was to analyse the employees response on different parameters in order to find where Kotak Mahindra as an organization is lacking in providing best to its employees. A survey was done randomly, by selecting the sample of employees from Kotak Mahindra. The total of 40 respondents who have designation of officer and above were randomly selected and given questionnaire comprising 17 questions. The questions were positively framed with special reference from different parameters.
The feedback analysis based on above parameter shows that overall satisfaction level of Kotak Mahindra employees. The satisfaction level

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