Grievance may be any genuine or imaginary feeling of dissatisfaction or injustice which an employee experiences about his job and its nature, about the management policies and procedures. It must be expressed by the employee and brought to the notice of the management and the organization. Grievances take the form of collective disputes when they are not resolved. Also they will then lower the morale and efficiency of the employees. Unattended grievances result in frustration, dissatisfaction, low productivity, lack of interest in work, absenteeism, etc. In short, grievance arises when employees’ expectations are not fulfilled from the organization as a result of which a feeling of discontentment and dissatisfaction arises. This dissatisfaction must crop up from employment issues and not from personal issues. In today’s Organization occurrence of Grievance is a most. Employees are dissatisfied with the management because the expectation of employees could not meet because of the following reason a.Improper working conditions such as strict production standards, unsafe workplace, bad relation with managers, etc. b.Irrational management policies such as overtime, transfers, demotions, inappropriate salary structure, etc. c.Violation of organizational rules and practices
1. To find out the main causes of grievances in today’s Organization. 2. To find out the relation between employees and the Management. 3. To find out their satisfaction level in their work place. 4. To find out the facilities provided by the management to the worker.
There is a good scope of study about Employee Grievances. Employees are the main assets of the Organization, The reason of successful organization is only because of good relation of management and workers, so if the relation between two is maintained the organization can achieve competitive advantage in the market.. 1. It helps us to find the causes and handling of...