In managing the business which provides pure services to the customer‚ company need to ensure that the service delivered is meeting with expectation and satisfied the customer. The quality of services is considered to be a critical success factor for the service companies. Service is close conceptual as well as empirical link to customer satisfaction turned it into the core marketing instrument‚ making it the most researched area in services marketing (Fisk et al.‚ 1995; Bolton et al.‚ 2000)
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SUMMER PROJECT ON “Live Project on Aavishkar Lottery“ IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE COURSE MASTER OF MANAGEMENT STUDIES UNIVERSITY OF MUMBAI PRAFUL RAMESH DEOTALE ROLL NO 201011 BATCH 2010-12 SPECIALIZATION MARKETING UNDER THE GUIDANCE OF Dr. SAPNA MODI VISHWESHWAR EDUCATION SOCIETY’S INDIRA INSTITUTE OF BUSINESS MANAGEMENT SANPADA‚ NAVI MUMBAI . SUMMER PROJECT ON “Live Project on Aavishkar Lottery“ IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE COURSE MASTER
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II. Factor Analysis for the factors influencing Customer satisfaction towards the services provided by Tata Motors KMO and Bartlett’s Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy .719 Bartlett’s Test of Sphericity Approx. Chi-Square 567.018 df 120 Sig. .000 Interpretation: In the above table‚ the value of KMO is 0.791 and Bartlett’s test shows significant results‚ which means that factor analysis is feasible for the study. Communalities S. No Factors influencing customer satisfaction Initial
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Mobile Services INF325: Telecommunications & Networking Concepts Instructor: Stephanie Gonzaga March 25‚ 2012 a. What are smart phones? Smart phones are mobile phones that have advance computing abilities as well as connectivity than your basic phones. Smart phones combine cameras‚ web browsers‚ and other non-talk capabilities. Smart phones are phones such as the Blackberry and the iPhone. b. What changed from 1G cellular technology to 2G technology? The change from 1G cellular
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1 | P a g e S u b m i t t e d B y : R i c h a K a l r a j s a j s 1 Comparative Analysis of Indian Private Banks A Research Project ON “Comparative Analysis of Indian Private Banks (HDFC ‚ ICICI ‚ Axis Bank) on the basis of Operating Profit‚ Profit after Tax ‚EPS ‚Capital Adequacy Ratio and seeing their Impact on Stock Prices for the last 3years (2008-2010)” Submitted To SCDL‚ Pune In the partial fulfillment
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result of the interaction of economic‚ structural and policy factors. Economic Factors Economic factors affect both the supply and demand sides of labour. Demand for goods and services stimulate production which‚ in turn‚ generates employment. The resulting demand for workers affects the supply side as more workers are attracted to a vibrant labour market. The market never reaches this ideal state of balance due to a number of factors. Business cycles ¾ Agreement among economists is rare‚ but
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companies are "primarily engaged in operating‚ maintaining‚ and/or providing access to facilities for the transmission of voice‚ data‚ text‚ sound‚ and video" is known as Telecommunications Industry. Hence‚ Telecom Service Providers are organizations which provide the aforementioned services through the land-line and wireless networks. (http://www.bitpipe.com/tlist/Telecommunications-Industry.html) Goldman Sachs research says‚ "India will overtake US by 2050" and the reasons for these predictions
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Bibliography: * http://www.managebuddy.com/notes/human-behaviour-organization/determinants-factors-affecting-personality/ * Sarma ‚ M. (2008) Educational Psychology‚ Tushar Publishing House ‚ Dibrugarh * Bhatia‚ H.R. (1989) Elements of Educational Psychology‚ Orient Longman‚ NEw Delhi * Mukherjee‚ A (1978) Educational Psychology‚ K.P.Basu Publishing
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Summer Training Project Report On Marketing strategies & promotional activities of Coca- Cola Submitted in partial fulfilment of the requirement of the award of degree in Master of Business Administration (Session 2009-2011) Submitted to: Submitted by: Controller of Examination MANOJ KUMAR M.D. University‚ Rohtak. Roll No-09/MBA/028
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2011 10th International Conference on Mobile Business A Model to Identify the Dimensions of Mobile Service Quality Christos K. Georgiadis Emmanouil Stiakakis Department of Applied Informatics University of Macedonia Thessaloniki‚ Greece stiakakis@uom.gr Department of Applied Informatics University of Macedonia Thessaloniki‚ Greece geor@uom.gr Abstract—The aim of this paper is to identify the dimensions of mobile service (m-service) quality. Based on the literature review and
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