TERM PAPER Course Title: Strategic Management Course code: IB-401 Submitted to: Dr. Md. Abu Hossain Siddique Professor Department of International Business Faculty of Business Studies University Of Dhaka Submitted by: H. M. Rubayyiat Quayyum Roll no: 1-254 Batch no: BBA 15th (IB-2nd) Dept. of International Business Faculty of Business Studies University of Dhaka Date of Submission: 17/11/2012 Term Paper on Total Quality Management & Core Process
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International Journal of Scientific & Engineering Research Volume 4‚ Issue 7‚ July 2013 ISSN 2229-5518 1 TQM-Based Self-Assessment Tool for Hospitality Industry. Walid Youssef Montasser - Prof Dr. Abd Alhakim Al Manhawy – Prof Dr. Essam Alanany Abstract: In the hospitality industry‚ quality is of extreme importance but so far the focus of many institutions working in the field of hospitality have only been on training front line staff to ensure guest satisfaction. When a customer stays
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Total Quality Management Notes UNIT I INTRODUCTION 9 Introduction - Need for quality - Evolution of quality - Definition of quality - Dimensions of manufacturing and service quality - Basic concepts of TQM - Definition of TQM – TQM Framework - Contributions of Deming‚ Juran and Crosby – Barriers to TQM. Introduction The definition of quality depends on the role of the people defining it. Most consumers have a difficult time defining quality‚ but they know it when they see it. For example‚ although
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Strategic Management – trategic Industry Analysis Assignment SUBMITTED TO PROF. S. SRIRAM SUBMITTED BY APARNA PARTHASARATHY Aparna Parthasarathy PGXPM -05 –Term 5 05 10/1/2009 Strategic Management – Industry Analysis Assignment 2009 INSTRUCTIONS FROM PROF. SRIRAM PDF of INDIAN TV Industry is circulated as a sample for your reference. The take home assignment for the SM course is as follows: 1. Please do a analysis of your Industry using the five force framework. 2. Identify a cost leader/differentiator
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CONTENTS Abstract Acknowledgement Chapter 1: An Introduction to ISO 3 1.1 What is ISO? 3 1.2 The need for standards 3 1.3 The ISO Brand 5 Chapter 2: Quality Management System 7 2.1 Introduction 7 2.1.1General 7 2.1.2 Process approach 7 2.2 Requirements of a quality management system 10 2.2.1 Scope 10 2.2.2Normative Reference 11 2.2.3 Terms and definitions 11 2.2.4General Requirements 11 2.2.5 Documentation requirements 11 2
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INDEX Sr. No. | Chapters | Page no. | 1. | Introduction to Automobile Industry | 8 | 2. | Key Statistics | 9 | 3. | Market Characteristics | 10 | 4. | Two Wheeler Players in Market | 13 | 4. A. | Hero MotoCorp Ltd. | 13 | 4. B. | Bajaj Auto Ltd. | 15 | 4. C. | Honda Motorcycle and Scooter India‚ Private Ltd. | 16 | 4. D. | TVS Motor Company Ltd. | 17 | 5. | Project Title 1: Improvement of Customer Conversion Percentage from 31% to 35% at KOHINOOR
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UNIVERSITY OF MACAU FACULTY OF BUSINESS ADMINISTRATION MGMT 332: HUMAN RESOURCES MANAGEMENT Case Study & First Semester 2012/2013 Teacher: Dr. Lai Jennifer Andreia Gonçalves Maricato‚ No: B-B2- 0557-1 Chan Ka Ian‚ No: B-B0-02569 Chao I Nok‚ No: B-B0-0028-8 Che Chin Tong‚ No: B-B0-02333 Inês Correia de Barros Fontoura‚ No: B-B2-0560-1 Joana Rita da Fonseca Robalo Lisboa‚ No: B-B2-0562-9 Leong Weng Han‚ No: B-B0-0094-2 Wong On Kei‚ No: B-B0- 0201-0 INDEX 1. EXECUTIVE SUMMARY
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B203 Business Functions in Context – Revision Notes Introduction * Communities of Practice (Wenger‚ 2007) - are groups of people the come together to share knowledge and experiences and learn from one another whilst providing a social context for that work. Three characteristics are crucial: 1. The Domain - It has an identity defined by a shared domain of interest. Membership implies a commitment to this and therefore a shared competence that distinguishes members from other people
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Implementation Plan Merge AirFrance-KLM & JAL Table of Content Part 1 - Introduction 3 1. Introduction 3 2. The situation 4 2.1 Reason for the merger 4 Part 2 – Implementing Change 5 3. Philisophy 5 4. The 7S Model 6 5. Strategy 7 5.1 Four competitive Strategies 7 5.2 Management strategy to implement change 9 6.Change on structure 10 6.1 Strategic perspective 10 Current situation 10 How the new group will look like 10 What needs to happen in order to come to the
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A REPORT ON THE SIX SIGMA WAY BY RITURAJ ROY ADITYA GOYAL FOR PRODUCTION PLANNING AND CONTROL (ME C412) 2009A4PS333P 2009A4PS292P (BIRLA INSTITUTE OF TECHNOLOGY AND SCIENCE‚ PILANI) ACKNOWLEDGEMENT Any accomplishment requires the effort of many people and this work is no different. I would like to acknowledge each and every one whose efforts were indispensible through this medium. I am grateful to everyone who has taken great pains to make this project report a success. I thank‚ the
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