the mix would be tailored to suit the needs of two customer groups‚ within a Hospitality and Tourism organisation of the choice. The organisation author choose to help demonstrate how extended marketing mix is used in real work environment is Hilton Belfast Hotel in Northern Ireland. Author will explain extended marketing mix definition and 7 elements of it. Extended Marketing Mix Marketing decisions generally fall in to the following four categories: * Product * Price * Place * Promotion
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For my two organisations I have chosen Thomas Cook which is a Tour Operator‚ and my other one will be Hilton Hotel which will come from the accommodation sector. Who are Thomas Cook? Thomas Cook are a well-known and commonly used Travel Agents. Thomas cook are very proud to serve the 23 million customers who choose to use them as a Travel agent. Thomas Cook are one of the world’s leading leisure travel groups with massive sales over £9 billion and an astounding more than £20 million customers
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HILTON HHONORS WORLDWIDE: LOYALTY WARS GROUP 7 About Hilton Hotels The most recognized name in the industry‚ Hilton Hotels stands as the stylish‚ forward thinking global leader of hospitality. Today Hilton welcomes guests in more countries than any other full-service hotel brand‚ with more than 530 hotels and resorts in 76 countries across six continent. HILTON HOTEL BRANDS Loyalty program Luxury Full service Focused service Time share LOYALTY MARKETING PROGRAMS
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COMPANY PROFILE Hilton Worldwide REFERENCE CODE: 4151A65F-399F-4CBE-A6F4-EB58D10CBA66 PUBLICATION DATE: 28 Jun 2012 www.marketline.com COPYRIGHT MARKETLINE. THIS CONTENT IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED OR DISTRIBUTED. Hilton Worldwide TABLE OF CONTENTS TABLE OF CONTENTS Company Overview..............................................................................................3 Key Facts......................................................................
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In an attempt to become a more aggressive business operation‚ Hilton Hotels decided to change its strategic direction by venturing into the gaming industry. With this strategy came not only new opportunities but also large elements of risks and competition. In 1994 the growth in the gaming segment declined with gaming operating income down by 7% from 1993. The Hilton Hotels however had a 3% increase in occupancy from 1993. In view of this‚ it is important to understand market needs and develop marketing
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Task 1 P1 Hilton hotel (private sector) vs. Westminster Academy (public sector) Hilton Hotel Hilton Hotels & Resorts (formerly known as Hilton Hotels) is an international hotel chain which includes many luxury hotels and resorts as well as select service hotels. It was founded by Conrad Hilton and is now owned by Hilton Worldwide. Hilton hotels are owned by‚ managed by‚ or franchised to independent operators by Hilton Worldwide. Hilton Hotels became the first coast-to-coast hotel chain of the
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Market Segmentation of Hilton Hotels Date Due Monday 25th of November 2013‚ 4pm No of Words 2000 Topic Chosen Market Segmentation Word Limit: 2000 (+/- 10%) I confirm that the submitted work is my own work and that I have clearly identified and fully acknowledged all material that is entitled to be attributed to others (whether published or unpublished) using the reference system set out in the programme handbook. I agree that the University may submit my work to means of checking this
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knowing about the ERP software used Hilton International hotel which is OnQ software as ERP software‚ this has current challenges associated with it which is 1)Hard to update and keep tracking preferences of individual customers 2)Customer preferences are dynamic and it fails to meet of the need to make some new things. 3)Expensive while satisfying the need of customers 1)Hard to update and keep tracking preferences of individual customers: Every day in Hilton hotels many customers come in and they
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Industry A Case Study of Hilton Hotel Contents INTRODUCTION 3 ICT (INFORMATION AND COMMUNICATION TECHNOLOGY) IN HILTON GROUP OF HOTELS 4 *IMPLEMENTATION OF ICT IN FRONTOFFICE OPERATIONS 5 *IMPLEMENTATIONOF ICT IN MARKETING‚ DISTRIBUTION AND SALES 6 *BACK OFFICE USE OF ICT IN HILTON HOTELS 8 *EMERGING NEW TRENDS IN INFORMATION AND COMMUNICATION TECHNOLOGY 9 *SAFETY AND SECURITY USE OF ICT IN HILTON HOTEL 11 *ENERGY SAVING ASPECTS IN HILTON HOTEL 12 CONCLUSION: 13 REFERENCES:
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processes‚ and products or‚ services of the organizations. Flat Organizational Structure for Hilton Hotel Franchises Hilton hotels are a company operating in the tourism industry. Hilton franchises the brand name to other smaller companies who operate the Hilton franchises. A flat organizational structure often identified in hotel franchises because of the small number of employees who report directly to hotel owners and managers. The few levels between employees and management creates a decentralized
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