report is a part- fulfillment of the training done at Kotak Mahindra Bank‚Agra as a management trainee. The study is basically confined to the banking industry. The aim of the study is to understand the products and services of Kotak Mahindra bank designed for the productive customers in retail banking‚ compared to the other public sector bank like Punjab National Bank (PNB). This study will help us apply our classroom learning to understand how things work practically in the real world. The world
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CO-ORDINATE CUSTOMER SERVICES ACTIVITIES IN THE PROPERTY SERVICES INDUSTRY TABLE OF CONTENTS Page 1. INTRODUCTION 2 2. SERVICE ISSUES 3 3.1. There is no detailed procedures handbook
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FORMAT OF A BUSINESS LETTER Reporters: JADY CLAIRE J. LULLEGAO RUEL L. CARPON Bsed-2C BLOCK FORM All lines of the heading and inside address aer blocked All paragraphs begin flushed to the left margin of the page The complimentary close usually aligns with the date lines The signature is blocked with the complimentary close INDENTED OR TRADITIONAL FORM Each line of the heading and the inside address is uniformly indented by either three or five spaces
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with in the back office of travel agents include customer letters of complaints . Many different types of customers are dealt with in the travel and tourism Industry; therefore the complaints that are faced can vary. Customers can complain by written a letter ‚ which is very common .letters should be dealt with by looking at the problem ‚ solving it and relying to the customer and hopefully they are satisfied and will remain a customers . customers may also complain through spoken word which is the
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about | Communication in a business organization | | Business English | Realized by : ................................... .................................... Semester 8 | Academic year 2010-2011 : ------------------------------------------------- Plan of the presentation Introduction 1st part (presented by : ................................ Issam) Business communication What’s communication? What’s Business Organization What’s Business Communication Kinds of Communication
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Business Letter and Report Writing Table of Contents Introduction 1 Discussion 2 Writing Business Correspondence 2 Appropriate Style and Tone to Address intended Audience 4 Formal and Informal Business Writing 5 Create and Format Basic Documents used in Businesses 5 Clear and Compelling Writing Styles for Business Communication 6 Conclusion 8 References 9 Business Letter and Report Writing Introduction In business‚ communication is everything either at
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“STUDY ON CUSTOMER SERVICES in BHARTI AIRTEL SERVICES LTD” A first review report (Submitted by M.MUBBIDATHI‚ Roll No: 1211MBA0476: Reg. No: 68212100123 ) Need for the Study: The scope of the project report is to study the level of satisfaction of the customers with Bharti Airtel services. Every company wants the feed back of their customer about the product‚ price‚ service and promotional activities in order to know the customer attitude towards its product. The consumers were to
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concerned that someone might use your business name? Are you clueless on what you should do to protect your trade name? Click here now! How Can I Protect My Business Name The whole process of naming your business seems complex and daunting at a glance because of the different steps involved. There are different terms and ideas that you need to get familiar with to make sure that you are fully aware of the weight of name of your business. You may be able to enjoy your trade name rights and protection
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8 C’s of a Business Letter Clarity The first element of all business letters is that they should be clear. This includes the purpose of the letter and words used within the text. Clearly state your point near the beginning to allow the reader a clear understanding of the letter’s purpose. Conciseness Avoid using extra words in a business letter. The element of conciseness refers to stating an idea in the fewest words possible. Don’t add superfluous information or extra words to fill space.
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1. Why can we state that Rolls Royce has become a service provider? What kind of services do they offer? At first‚ Rolls-Royce only sold engines while support and maintenance activities were mostly licensed out to other companies. Rose‚ the CEO of Rolls-Royce at that time‚ recognized however the revenue potential from after-sales services and decided to head in a new direction. He created a highly customer-centric business model that combined manufacturing and services. The central concept they
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